Make-Ready Specialist - Cascades at Southern Hills

Greystar•Tulsa, OK

13d•Onsite

About The Position

The Make-Ready Specialist ensures vacant apartment homes meet established quality and occupancy standards by completing technical and mechanical work needed to prepare units for re-leasing. The role follows the community’s make-ready checklist, completes repairs and improvements, and helps ensure vacant units are turned over to market-ready condition in a timely manner. The position also supports upkeep of grounds, common areas, and amenities; uses materials and equipment responsibly; completes required maintenance documentation; follows safety and risk-management policies; and provides respectful, responsive service to residents and others. The role may involve travel to other properties for assistance, training, or meetings, and requires a flexible schedule that includes taking call during evenings, weekends, and holidays.

Requirements

Ability to stand, walk, and/or sit for extended periods and to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Complete repairs and improvements to apartment homes before resident move-in by following the community’s make-ready checklist.
Caulk and seal areas around windows, sinks, toilets, bathtubs, and showers as needed.
Inspect sheetrock for damage and repair or replace it as needed.
Perform touch-up painting in vacant and occupied units as directed by the Service Supervisor or Community Manager.
Help maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Complete the make-ready checklist and other required maintenance documentation promptly.
Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Provide respectful customer service, answer resident questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
Travel to other properties, training classes, or business meetings as needed.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.