Make-Ready Specialist - Lakesound

Greystar•Hickory Creek, TX
•Onsite

About The Position

The Make-Ready Specialist ensures vacant apartments meet established quality standards for re-leasing by performing technical and mechanical work to turn homes around promptly and bring them to market-ready condition. Work is completed in accordance with the community’s make-ready checklist and company occupancy standards. The role also assists with grounds, common areas, and amenities, maintains required documentation, supports cost control, and follows safety and customer-service practices. The position may require occasional travel to other properties or training and business activities. It requires a flexible schedule, including on-call availability during evenings, weekends, and holidays.

Requirements

  • Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.

Responsibilities

  • Complete repairs and improvements to apartment homes before resident move-in by following the community’s make-ready checklist.
  • Caulk and seal areas around windows, sinks, toilets, bathtubs, and showers as needed.
  • Inspect sheetrock for damage and repair or replace it as needed.
  • Perform touch-up painting in vacant and occupied units as directed by the Service Supervisor or Community Manager.
  • Help maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-cutting and expense-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Complete the make-ready checklist and other required maintenance documentation promptly as directed by a Supervisor or Manager.
  • Follow safety and risk-management policies, attend routine safety meetings, complete required OSHA and other safety training, and report accidents and incidents promptly and accurately.
  • Provide respectful customer service, answer resident questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.

Benefits

  • Medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is offered at no cost.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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