Major Gifts Officer

Crisis Text Line, Inc.•Atlanta, GA

1d•$104,412 - $124,714•Remote

About The Position

Crisis Text Line is seeking a Major Gifts Officer to build relationships with donors and help develop its major gifts program. The role manages a portfolio of donors and prospects, works closely with board members and senior leaders, and helps shape how the organization identifies, engages, and thanks supporters. The successful candidate will be comfortable building trust, taking initiative, and working in an evolving environment as part of a newer team. This position reports to the VP of Philanthropy. The Development team builds philanthropic partnerships that support Crisis Text Line’s mission and sustainability. It works with foundations and individual donors to secure unrestricted operating support and targeted funding for programs, innovation, and research. This is a remote position within the United States. The employee’s primary residence and regular home work location must be in one of the approved hiring states listed in the posting. A stable high-speed internet connection is required. Visa sponsorship is not available.

Requirements

Hands-on experience independently managing a donor portfolio and guiding donors through cultivation, solicitation, and stewardship.
Comfort making the ask and following up on cold and warm leads.
Ability to build trusting relationships with major donors, board members, senior leaders, and external partners, while listening and adapting to donor interests.
Ability to represent Crisis Text Line confidently and credibly in conversations and meetings with donors, board members, and senior leaders.
Clear written and verbal communication skills and ability to collaborate across teams and functions.
Ability to stay organized across multiple donor relationships and changing priorities, and to track work in a CRM or donor database.
Ability to protect confidential donor information, work independently, and make decisions while processes are being developed.
Stable high-speed internet connection for remote collaboration, virtual meetings, and online job tasks.

Nice To Haves

Experience asking donors for large gifts and closing them.
Experience growing and stewarding donor relationships across individuals, foundations, and corporate partners.
Experience identifying new donors through referrals, research, or community ties and partnering with board members on fundraising.
Experience mentoring and leading people.
Experience building a fundraising program or process.
Experience in nonprofit or grantmaking organizations, healthcare, mental health, or volunteer-driven settings.

Responsibilities

Manage a portfolio of major donors and prospective donors with individualized cultivation, solicitation, and stewardship plans.
Build and maintain relationships with high-net-worth individuals, board members, community leaders, and other stakeholders.
Partner with board members and organizational leadership to identify prospects, strengthen relationships, and create engagement opportunities.
Identify new prospects through research, relationship mapping, referrals, board connections, and follow-up on cold and warm leads.
Lead donor meetings and conversations and conduct regular outreach through calls, events, and personalized communications.
Prepare donor briefings, proposals, meeting materials, and other cultivation and solicitation materials.
Track donor activity, next steps, and relationship history in the CRM, and maintain consistent, thoughtful stewardship.
Lead and mentor team members, helping them develop their skills and donor relationships.
Collaborate with Development, Marketing and Communications, and other teams to support donor events, communicate impact and funding priorities, and coordinate donor work across the organization.
Help build a sustainable major gifts program by establishing processes and strategy as it grows, and take initiative in an evolving environment.