Major Case General Liability Claims Consultant

The Hartford•Hartford, CT

3d•Hybrid

About The Position

This is a visible and important role within the Harford Global Specialty (HGS) Claims Division. As a Claim Consultant, you will be responsible for handling a caseload of general liability bodily injury and property damage claims from inception to final disposition. These primary claims will often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required, as is prior experience handling general liability claims.

Requirements

Minimum of five plus years handling General Liability litigated coverage and liability matters
High level of discipline; results-oriented; and able to focus on bottom line results
Superior analytical ability and organizational skills
Excellent oral and written communication skills
Excellent strategic thinking ability and task execution skills
Excellent negotiation and technical claim handling skills, including knowledge of coverage and tort laws
Full command of issues and medicals relative to high value bodily injury claims
Ability to analyze coverage and liability issues
Ability to communicate thoughts clearly and concisely, and to influence and persuade others
Superior interpersonal skills and strong team player
Ability to exceed expectations and influence others to do the same
High speed broadband internet service is required, we do not recommend or support DSL, wireless, Mifi, Hotspots, Fiber without a modem and Satellite
Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable
Minimum upload/download speeds of 5Mbps/30Mbps will be required

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Conducting investigations and analyzing and evaluating the information learned
Making coverage determinations and communicating written position(s) to insureds and other required parties
Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
Presenting cases to management for expense and indemnity reserve authority above established authority levels
Developing and implementing resolution strategies to achieve high quality outcomes
Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
Attending trials and mediations as necessary
Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
Working with business partners to evaluate and address claim trends and developments
Addressing inquiries from agents and policyholders and providing superior customer service