Major Case General Liability Claims Consultant
About The Position
This is a visible and important role within the Harford Global Specialty (HGS) Claims Division. As a Claim Consultant, you will be responsible for handling a caseload of general liability bodily injury and property damage claims from inception to final disposition. These primary claims will often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required, as is prior experience handling general liability claims.
Requirements
- Minimum of five plus years handling General Liability litigated coverage and liability matters
- High level of discipline; results-oriented; and able to focus on bottom line results
- Superior analytical ability and organizational skills
- Excellent oral and written communication skills
- Excellent strategic thinking ability and task execution skills
- Excellent negotiation and technical claim handling skills, including knowledge of coverage and tort laws
- Full command of issues and medicals relative to high value bodily injury claims
- Ability to analyze coverage and liability issues
- Ability to communicate thoughts clearly and concisely, and to influence and persuade others
- Superior interpersonal skills and strong team player
- Ability to exceed expectations and influence others to do the same
- High speed broadband internet service is required, we do not recommend or support DSL, wireless, Mifi, Hotspots, Fiber without a modem and Satellite
- Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable
- Minimum upload/download speeds of 5Mbps/30Mbps will be required
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Conducting investigations and analyzing and evaluating the information learned
- Making coverage determinations and communicating written position(s) to insureds and other required parties
- Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
- Presenting cases to management for expense and indemnity reserve authority above established authority levels
- Developing and implementing resolution strategies to achieve high quality outcomes
- Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
- Attending trials and mediations as necessary
- Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
- Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
- Working with business partners to evaluate and address claim trends and developments
- Addressing inquiries from agents and policyholders and providing superior customer service
Benefits
- short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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What This Job Offers
Job Type
Full-time
Career Level
Senior
