About The Position

The Major Account Development Manager will focus on business development, by selling Uniti’s full suite of strategic products and services to mid-market and enterprise customers. Our goal is to increase wallet share, increase customer satisfaction with Uniti, reduce churn, and increase our customer base utilization of strategic next-gen services and grow with additional new logo acquisition. The Major Account Development Manager will leverage a full support ecosystem consisting of an Area Sales Director, Customer Success and Sales Engineering teams.

Requirements

  • Verifiable record of success in enterprise level sales, owning a customer base and driving full life cycle management of sales, conversions, and renewals.
  • Prior strategic account management and consultative sales experience selling multiple products and solutions to medium and large businesses.
  • Strong interpersonal skills, organization skills, time management skills, listening skills, presentation skills, verbal, and written communication skills.
  • Ability to confidently network, build rapport and develop trusted relationships over time to execute mid to long term account plans.
  • Excellent presentation skills and ability to speak with business professionals at all levels in an organization and across multiple lines of business.
  • Strong PC skills, including expertise in MS Office.
  • Experience in building account plans and leading customer business reviews (MBRs and QBRs).
  • Experience driving strategic consulting services into new accounts while consistently achieving or exceeding sales goals by generating and maintaining a qualified pipeline.
  • College degree or equivalent and 8+ years field sales experience directly related to job (outside, direct sales experience) or 12+ years job related field sales experience or an equivalent combination of education and job-related field sales experience required.

Nice To Haves

  • Strong business, financial and technical acumen with negotiation and closing proficiency.
  • Strong problem solving and analytical skills.
  • Working knowledge of selling cloud-based communications and data solutions.
  • Independent, stress tolerant, self-motivated, competitive, assertive, proactive, and results oriented able to work with minimum direction.
  • Adept at prospecting and using effective consultative selling practices.
  • Understands market dynamics including demographics.

Responsibilities

  • Develop and maintain a comprehensive understanding of Uniti’s sales process, products, and solutions to ensure customers are under contract with the most strategic product set.
  • Develop a deep understanding of a customer s business, corporate priorities, and industry to effectively identify solutions that align with the customer’s strategy and needs.
  • Develop, own, and document the multi-faceted account plan and growth strategy for each customer manage priorities and eco system partners to meet established milestones and achieve sales growth objectives.
  • Act with a sense of urgency and work in close partnership with the Customer Success organization, to assure customer issues are resolved quickly.
  • Develop and implement plans to create additional opportunities to cross sell and up sell accounts and increase overall total customer spend.
  • Develop and implement plans to acquire new logo’s within a defined list of potential prospect accounts.
  • Manage a pipeline of opportunities in saleforce.com including generation of accurate forecasts and attainment of assigned quotas.
  • Participate in, and successfully complete, all required training participate in team meetings and activities as required

Benefits

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
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