Major Account Manager

Datadog•Washington, DC
•$128,000 - $170,000•Hybrid

About The Position

The Major Account Manager joins Datadog’s Major Accounts Team, which drives new business and expands Datadog’s presence with its largest and most strategic clients. This highly visible role carries ambitious revenue targets and is suited to experienced, successful account executives who are passionate about technology and fast-paced sales. The team has grown following strong results since its inception in 2021. The position involves prospecting and managing a targeted account set, developing customer relationships and account strategies, understanding customers’ businesses, and selling the value and return on investment of Datadog solutions. The role requires managing complex sales cycles, coordinating account teams and partners, building pipeline, and maintaining accurate forecasts. The position is hybrid, and travel of more than 50% is expected.

Requirements

  • At least 7 years of enterprise software sales experience.
  • Experience selling to Fortune 100 companies and the ability to win new business.
  • Experience managing complex account teams involving multiple go-to-market ecosystem partner functions to support the sales cycle.
  • Experience and success selling new solutions into accounts already using core technical products.
  • Ability to leverage existing customer contacts and net-new prospecting to enter new business units and sell new products.
  • A consistent record of meeting or exceeding direct sales goals.
  • Ability to demonstrate a methodology for independently prospecting and building pipeline.
  • Experience working for an innovative technology company.
  • Willingness to travel more than 50% of the time.

Responsibilities

  • Prospect into a targeted set of accounts while running an efficient sales process.
  • Nurture existing client relationships and grow the Datadog footprint.
  • Maintain, build, and own relationship maps for the territory, including existing relationships and aspirational contacts.
  • Develop a deep understanding of each customer’s business.
  • Negotiate favorable pricing and business terms by selling value and return on investment.
  • Demonstrate resourcefulness when faced with challenges.
  • Determine the steps necessary to close business and gain customer validation.
  • Identify a robust set of business drivers behind all opportunities.
  • Maintain high forecasting accuracy and consistency.

Benefits

  • High income-earning opportunities based on individual performance.
  • New-hire stock equity (RSUs) and an employee stock purchase plan (ESPP).
  • Continuous professional development, product training, and career pathing.
  • Sales training in MEDDIC and Command of the Message.
  • Intradepartmental mentor and buddy program for in-house networking.
  • Inclusive company culture and the ability to join Community Guilds (employee resource groups).
  • Access to Inclusion Talks, Datadog’s internal panel discussions.
  • Free global Spring Health benefits for employees and dependents age 6 and older.
  • Competitive global benefits.
  • Giving programs.
  • Healthcare, dental, parental planning, and mental health benefits.
  • 401(k) plan and match.
  • Paid time off.
  • Fitness reimbursements.
  • Discounted employee stock purchase plan.
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