Major Account Manager (Portland)

Avantor • Portland, OR

2d • Hybrid

About The Position

Avantor is seeking a dedicated and high-energy Major Account Manager to add value in every interaction by collaborating with customers and internal teams to develop beneficial solutions for their business. The focus is on providing higher and differentiating value through the 'How' of selling, not just 'What' is sold. This is a full-time, hybrid position supporting a major customer in Oregon, requiring 3-4 days onsite per week. The ideal candidate will be based in or near the Hillsboro/Portland area. This role offers the opportunity to consultatively sell Avantor's extensive portfolio of products and services to a diverse range of current and prospective clients. We are looking for individuals with a passion for science, outstanding interpersonal skills, and the ability to manage various buyer types and personalities.

Requirements

• College degree or equivalent/applicable experience
• 3+ years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution-based selling approach.
• Microsoft Office, specifically Teams
• Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and staff.
• Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Consultative Selling).

Nice To Haves

• Experience in Salesforce, SAP C4C or Qlikview
• B2B sales experience
• Distribution experience
• Scientific background and/or having worked in a laboratory or research environment.
• A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
• Experienced in working in a fast paced and targeted environment, with high team interaction, routinely interacting with customers, manufacturers, and colleagues.

Responsibilities

• Own and expand strategic customer relationships by serving as the primary executive-level point of contact for assigned major accounts.
• Develop a deep understanding of customer business objectives, scientific priorities, and operational challenges to drive long-term partnership, retention, and growth.
• Drive account-level growth through strategic opportunity identification, leveraging data, customer insights, and market trends to uncover whitespace, influence demand, and expand wallet share across the Avantor portfolio.
• Move beyond transactional selling to shape customer strategy through consultative, insight-led engagement.
• Lead cross-functional account execution by leveraging local and global internal teams, as well as external partners, to deliver integrated solutions and achieve customer and revenue objectives.
• Own account planning, forecasting, and performance management, ensuring achievement of objectives and key performance indicators through disciplined account strategy, data-driven insights, and proactive engagement.
• Build and sustain senior-level stakeholder relationships, leading strategic customer conversations that position Avantor as a trusted partner and advisor.
• Manage complex customer interactions with professionalism and influence, applying strong listening, organizational, and consultative questioning skills to build trust and alignment.
• Synthesize and analyze sales and account data to inform strategy, support management decisions, and optimize account performance.
• Operate with high autonomy and accountability, effectively managing time, priorities, and account complexity in a dynamic environment.
• Lead commercial negotiations by developing and executing large account pricing strategies, contract structures, and long-term commercial agreements.

Benefits

• Avantor is proud to be an equal opportunity employer.
• We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree