Maintenance (U)

Marriott•New York, NY

1d•$36 - $48

About The Position

Respond to and attend to guest repair requests, handling minor plumbing issues such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs, including tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication, and maintain daily logs of operation, maintenance, and safety activities. Communicate with guests or customers when necessary to resolve maintenance issues. Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Maintain a clean and professional uniform and personal appearance, protect confidential information and company assets, and welcome and acknowledge guests according to company standards. Anticipate and address guests’ service needs, assist individuals with disabilities, communicate professionally, build positive working relationships, and respond appropriately to coworkers’ concerns. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by supervisors. The role is with The Ritz-Carlton, part of Marriott International. Associates are expected to learn and exemplify the Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.

Requirements

At least 2 years of related work experience.
High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No supervisory experience is listed as a preferred qualification.
No license or certification is listed as a preferred qualification.
Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Able to visually inspect tools, equipment, or machines.
Able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Able to move up and down stairs, service ramps, and/or ladders.
Able to grasp, turn, and manipulate objects of varying size and weight.

Nice To Haves

High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
No supervisory experience.
No license or certification.

Responsibilities

Respond to and attend to guest repair requests.
Fix minor plumbing problems, including unclogging drains, plunging toilets, and repairing leaky spigots and faucets.
Perform minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
Maintain daily logs of operation, maintenance, and safety activities.
Communicate with guests or customers when necessary to resolve maintenance issues.
Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, protect confidential information and company assets, and provide guest service according to company standards.
Anticipate and address guest service needs, assist individuals with disabilities, communicate professionally, and maintain positive working relationships with coworkers.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.