Maintenance Worker I/II

City of Citrus Heights•City Hall, CA

1d•Onsite

About The Position

This role involves performing specialized and varied technical maintenance work related to building and grounds, fleet, drainage, and/or transportation activities. The position also includes assisting with customer service issues and service requests on campus and in the community, and performing special projects as necessary. The Maintenance Worker I/II will implement procedures, ensure compliance with City standards, and respond to emergency situations. Specific duties vary depending on the assignment, which can be in Building, Grounds and Fleet; Drainage; or Transportation.

Requirements

Equivalent to the completion of the twelfth grade.
Possession of, or ability to obtain, a valid California driver’s license and proof of automobile liability insurance.
Ability to gain certification and training in various specialized maintenance, construction and emergency tools and procedures as required by OSHA and needed by the organization.
Two years of responsible entry-level experience related to public works maintenance in the assigned area (for Maintenance Worker II).
Additional training in area of specialty is desirable (for Maintenance Worker II).

Nice To Haves

Knowledge of basic office procedures and methods.
Knowledge of principles and practices of good customer service.
Knowledge of techniques and principles of effective interpersonal communication.
Knowledge of principles and practices of safety management.
Ability to understand the organization and operation of the City and outside agencies.
Ability to observe safety rules.
Ability to analyze problem equipment, identify and locate equipment, interpret work orders, remember equipment location, and explain jobs to others.
Ability to learn to assist with maintenance functions and duties.
Ability to learn to safely use and care for tools needed for maintenance jobs.
Ability to work hours necessary, including evenings and weekends, to meet job requirements.
Ability to work scheduled and emergency overtime; be available for call back, as required; and to change work periods and work days dependent on operational requirements.
Ability to use principles of effective office safety.
Ability to provide high quality, economical services with an emphasis on responsive customer service.
Ability to demonstrate a civic entrepreneurial spirit by generating new, innovative ideas and developing better methods.
Ability to foster an environment that embraces diversity, integrity, trust, and respect.
Ability to be an integral team player, demonstrating flexibility, cooperation, and communication.
Ability to establish and maintain effective working relationships.
Ability to work with various cultural and ethnic groups in a tactful and effective manner.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to operate a personal computer with proficiency and familiarity.
Knowledge of principles and practices of maintenance and construction as related to area of assignment (for Maintenance Worker II).
Knowledge of methods and techniques of proper and effective use of maintenance tools, equipment, and materials (for Maintenance Worker II).
Knowledge of pertinent local, State and Federal laws, codes, ordinances, City functions, policies, rules and regulations (for Maintenance Worker II).
Ability to provide technical and functional supervision and training to less experienced staff (for Maintenance Worker II).

Responsibilities

Perform maintenance duties related to building, grounds, fleet, drainage, and/or transportation.
Implement procedures and practices related to area of assignment, ensuring compliance with City standards and timely response to emergencies.
Assist with general maintenance of community infrastructure, including lighting, landscape areas, medians, public right-of-ways, and bus stops.
Follow up on maintenance-related customer service needs in the field, such as picking up trash or removing basketball hoops.
Provide back-up and assistance to other technical positions in the General Services Department during storms, flooding, emergencies, or critical projects.
Perform duties as needed during standby duty or on-call for after-hours emergency assistance related to storm activities, streets, or other issues.
Respond to customer service issues, concerns, or complaints related to the area of assignment and take appropriate corrective action.
Build and maintain positive working relationships with co-workers, other City employees, and the public.
Perform general maintenance, upkeep, and repair of City buildings, grounds, and vehicle fleet (when assigned to Building, Grounds and Fleet).
Assist in the implementation of improvements and changes to buildings, grounds, and landscaping, including setting up for meetings and special events (when assigned to Building, Grounds and Fleet).
Perform semi-skilled work such as plumbing, irrigation, and construction as needed to maintain City facilities (when assigned to Building, Grounds and Fleet).
Assure security of buildings and opening or locking of facilities after hours (when assigned to Building, Grounds and Fleet).
Remove vegetation and debris within creeks and channels to improve flow during storm events (when assigned to Drainage).
Respond to storm-related calls and emergency situations, providing assistance to ensure service restoration (when assigned to Drainage).
Assist with work of tree contractors for routine and emergency work (when assigned to Drainage).
Distribute sandbags to residents (when assigned to Drainage).
Provide roadside drainage maintenance (when assigned to Drainage).
Assist with transportation and roadside maintenance projects, including those performed with or by other agencies (when assigned to Transportation).
Perform roadside maintenance functions including base repair, striping, lines, and legends (when assigned to Transportation).
Assist with graffiti prevention and clean up (when assigned to Transportation).