MAINTENANCE TRAINING CENTER SUPERVISOR

The Kroger Co. • Cincinnati, OH

4h

About The Position

The Maintenance Training Center Supervisor leads technician development across all experience levels, from onboarding new hires to advancing seasoned professionals. The role oversees a dedicated training center and a team of trainers delivering hands-on learning tailored to supermarket maintenance and operations. The supervisor designs and maintains training curricula, develops simulations that replicate real-world store issues, and curates a standardized equipment list for technician training. The role also identifies innovative methods and efficiencies to improve technician performance and align training with operational goals. By fostering continuous learning and technical excellence, the supervisor helps prepare technicians for evolving supermarket needs and supports service delivery, equipment reliability, and customer satisfaction. The position requires demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Strong knowledge of lighting, refrigeration, HVAC, and building controls.
• Fluency in CPC, Danfoss, and MicroThermal controllers.
• Experience troubleshooting refrigeration design and applications, including electronic control algorithms, variable speed drives, and interrelated systems diagnosis.
• Advanced knowledge of thermodynamics as it relates to refrigeration designs in supermarket applications.
• Sound business judgment and ability to work successfully with professionals across levels, backgrounds, and perspectives.
• Ability to manage multiple departments and simultaneous projects and effectively delegate work.
• Strong financial skills.
• Excellent oral and written communication skills.
• Ability to climb ladders and stairs.

Nice To Haves

• Bachelor’s degree in energy engineering, mechanical engineering, construction, or comparable related field experience.
• 4–6+ years as a service technician.
• Division Maintenance Manager.

Responsibilities

• Oversee daily operations of the technician training center, including managing a team of trainers.
• Design, develop, and maintain comprehensive training curricula for new and senior technicians.
• Create and update a standardized list of equipment used for hands-on technician training.
• Develop realistic simulations of common store issues to enhance technicians’ problem-solving skills.
• Identify and implement training efficiencies to improve technician performance and effectiveness in the field.
• Collaborate with cross-functional teams to align training with operational goals and technical standards.
• Monitor and evaluate training outcomes to improve content and delivery methods.
• Support onboarding by ensuring new technicians receive foundational training and mentorship.
• Provide ongoing development opportunities for senior technicians to enhance skills and adapt to evolving technologies.
• Travel independently 25%.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed