Maintenance Technician - Retreat at Sweetwater

AIR Communities•Lawrenceville, GA
•Onsite

About The Position

AIR Communities is hiring an onsite Maintenance Technician at Retreat at Sweetwater, an apartment community in Lawrenceville, Georgia. The role focuses on providing excellent service to residents and helping the team maintain apartments and shared community needs. Using industry-leading maintenance technology, the technician completes apartment turns and resident service requests, with responsibilities varying according to skills, community needs, mechanical systems, and seasonality. The position may also include providing technical direction and training to other technicians, assisting with vendor quality, and performing move-in and move-out inspections.

Requirements

  • At least 2 years of maintenance experience, preferably in a facilities or building environment.
  • Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
  • Ability to work a flexible schedule, including evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week a month.
  • Reliable transportation to respond to emergency service requests while on call after hours.
  • Ability and willingness to move heavy equipment and machinery.
  • Ability to read, write, and speak English.
  • Detail-oriented problem solver who takes pride in fixing things right the first time.
  • Dedicated to customer satisfaction in each interaction.
  • Eager to use technology to assist residents efficiently.
  • Strong work ethic and ability to thrive in a fast-paced environment.
  • Reliable team player who contributes to team success.

Responsibilities

  • Provide excellent service to residents and assistance to team members.
  • Complete basic apartment turns so apartments are ready for incoming residents.
  • With general direction, complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
  • May provide functional or technical direction and training to other Maintenance Technicians and support development of their technical skills.
  • May assist with managing vendor quality.
  • May perform move-in and move-out inspections.

Benefits

  • Expected hourly rate of $23–$25, based on skills and experience.
  • Quarterly customer service satisfaction bonuses of up to $1,500 per quarter.
  • 50% rent discount at any AIR Community, subject to application and exclusions.
  • Option to live onsite or at a nearby AIR Community.
  • Career growth opportunities, training, and development programs.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development and leadership training.
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