Maintenance Technician Alpha Days

Westrock Coffee Company•Bryant, AR

About The Position

The Maintenance Technician performs varied maintenance work with minimal supervision and assists the Director of Maintenance with continuous improvement across the facilities. As a subject matter expert on assigned equipment, the technician supports coaching and training for operators and technicians on preventive-maintenance standard work, lessons learned from failures, and trainer activities. The role performs preventive, predictive, precision, corrective, and emergency maintenance to support continuous OEE improvement.

Requirements

At least 5 years of experience in industrial maintenance.
Experience with three-phase motors, gearboxes, bearings, solenoid valves, vacuum pumps, chains, sprockets, belts, rollers, star wheels, pneumatics, chillers, contactors, relays, fuses, breakers, photoelectric sensors, and ultrasonic sensors.
Obtain CMT-2 certification through IMI (International Maintenance Institute) within 6 months of placement.
Management validation as a subject matter expert on in-house equipment.
Welding certification.
Ability to read and understand complex instructions, prints, flowcharts, timing diagrams, and schematics.
Ability to clearly communicate and relay instructions to personnel ranging from upper management to hourly associates.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups, customers, vendors, or employees.
Positive conflict-management skills.
Continuous-improvement mindset and familiarity with improvement methodologies.
Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
Ability to collaborate across the operation to achieve goals and objectives.
Ability to work independently with minimal supervision.
Ability to work in a fast-paced environment and handle multiple tasks.
Ability to work in a team environment that expects honest communication, a positive attitude, engagement, and personal accountability.

Nice To Haves

CMRT certification.
Industrial Electrician Certification.
Eight or more years of manufacturing maintenance experience in a food-grade facility.
Allen Bradley VFD training.
Experience fabricating plastics and metals into shapes and structures as needed.

Responsibilities

Independently diagnose, plan, and perform installation, modification, troubleshooting, repair, overhaul, rebuilding, and dismantling of complex manufacturing and support equipment, with a focus on controls, servo drives, motors, gearboxes, VFDs, HMIs, and PLCs on high-speed packaging lines.
Work with the Director of Maintenance, Site Engineer, and Operations team to develop, execute, and maintain continuous improvement plans for OEE, waste, safety, and food safety.
Assist with implementing preventive and reactive maintenance programs to eliminate equipment breakdowns.
Lead equipment reliability efforts for the assigned team focus.
Coordinate with Operations to identify improvement opportunities and develop justifications for potential cost savings.
Assist Operations and the Process Engineer with training teams to maintain equipment in like-new condition and minimize downtime.
Resolve mechanical and electrical issues with little direct supervision.
Perform preventive, predictive, corrective, and emergency maintenance on production and building equipment.
Coordinate maintenance activities with technicians, production personnel, engineering, management, and other personnel.
Coordinate with equipment and service vendors for OEM assistance.
Perform unscheduled or emergency equipment repairs when needed.
Troubleshoot complex manufacturing-equipment problems and repair or replace parts in a timely manner.
Identify and design maintenance or process improvements and drive recommendations through implementation or resolution.
Follow maintenance procedures, including inspections and repairs.
Maintain a safe, clean, and organized work environment in accordance with procedures, rules, and regulations.
Comply with regulatory procedures, company and departmental policies, GMP, and safety standards.
Assist other maintenance technicians as priorities dictate, time allows, or management directs.
Share information with other technicians through training, advising, and directing.
Obtain certification to operate MEWPs and Class 1–7 forklifts.
Perform other duties as requested by management.