Maintenance Technician -- Luxury Apartment Community -- $1,000 Sign-On Bonus!

UDR - Opening Doors to your future•Framingham, MA

2d•$28 - $31•Onsite

About The Position

UDR, Inc. and its affiliated companies are seeking a Maintenance Technician to join our team at our luxury apartment community located in Framingham, MA. This role is for someone who thrives on crafting an amazing customer experience and providing satisfying solutions to customers, acting as a "Care Hero" to save the customer's day. Every day is an opportunity to deliver first-class service in turn achieving customer happiness and resident retention.

Requirements

Maintenance experience in the multi-family, hospitality, or similar industry
Competency in residential plumbing, electrical, appliance repair, painting, and drywall
Customer service experience
Proficient in the use of modern technology, especially computers and smartphones
Valid driver’s license and rotating on-call responsibility required

Nice To Haves

Knowledge of and experience in HVAC and carpentry a plus
High school or equivalent preferred
EPA Type II or Universal certification preferred

Responsibilities

Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
Ensure that apartments are ready for occupancy as directed by the Service Manager. May be required to perform various tasks and as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
Provide superior customer service to internal and external customers.
Comply with all Company policies and procedures related to employment.
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Perform other duties as assigned or as necessary.

Benefits

Company-matched 401(k) plan
Up to 10 vacation days
6 sick days
4 personal days
2 floating holidays
company-observed paid holidays
housing discounts to live in our best-in-class communities
tuition reimbursement
company-sponsored volunteer/community service days
Fun company events
annual President's Club, honoring associates for exceptional customer service and operational excellence