Maintenance Technician

Associa•Austin, TX

About The Position

The Maintenance Technician is responsible for the daily maintenance and upkeep of property grounds and common areas, responding to homeowner and service requests, coordinating contractors, and performing a range of property repairs. The role includes grounds work, storm cleanup, addressing security issues, and handling other homeowner needs. The technician also communicates maintenance issues to the Board and/or property manager as assigned. Maintenance work may include electrical, plumbing, appliance, flooring, carpentry, HVAC, and grounds maintenance, within applicable state guidelines. General carpentry duties include wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.

Requirements

  • High school diploma or equivalent.
  • At least eight years of experience in the maintenance field.
  • Proficient knowledge of maintenance repair and service, including plumbing, electrical, appliance repair, HVAC, and general maintenance.
  • Excellent customer service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask.
  • Ability to perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Must maintain a professional appearance.
  • Valid driver's license, clean driving record, and current auto insurance.
  • Must comply with all safety requirements.
  • Must maintain a regular schedule, which may require overtime, weekends, and non-traditional holidays.
  • May be required to be on-call.

Nice To Haves

  • Own tools preferred.

Responsibilities

  • Maintain property grounds and common areas, including mowing, weed-eating, trimming shrubs and trees, and addressing potholes and trash.
  • Handle homeowner requests, including storm cleanup, security issues, and other needs.
  • Respond to service and homeowner requests in a timely manner.
  • Manage contractors to ensure property rules are followed.
  • Call and schedule contractors as needed.
  • Perform maintenance repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
  • Perform general carpentry, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
  • Promptly communicate maintenance issues to the Board and/or property manager as assigned.
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