Maintenance Technician

YMP Real Estate Management LLC•Miami, FL
•Onsite

About The Position

The Maintenance Technician reports to the Regional Facilities Manager and handles day-to-day maintenance, repairs, and make-ready operations at an assigned Class C conventional multifamily community of 200+ units serving workforce housing and Section 8 Housing Choice Voucher residents. The role involves skilled trade work across plumbing, electrical, HVAC, appliance repair, and general carpentry, as well as maintaining accurate, timely records in Yardi Voyager 8 for unit turns, work orders, and appliance inventory. The technician works with upper management, the Property Manager, and an engaged ownership group that visits weekly, and must stay organized, follow up consistently, and manage competing priorities in a fast-paced environment. The position is on-site at the assigned community, with regular outdoor work and exposure to varying weather conditions. The work environment is usually moderate to loud when power tools or equipment are operating. Occasional local travel may be required to pick up parts, supplies, or materials. Evening, weekend, after-hours, emergency, and on-call availability may be required according to property needs.

Requirements

  • High school education or equivalent.
  • At least 3 years of experience as a Maintenance Technician in the property management industry, including experience at a community of 200+ units.
  • Experience working at a Class C property serving workforce housing and Section 8 Housing Choice Voucher residents.
  • Hands-on expertise in painting, plumbing, appliance and garbage disposal repair, window treatment installation and repair, leak detection, and HVAC servicing.
  • Working knowledge of electrical work, carpentry, and general appliance repair.
  • Hands-on knowledge of Yardi Voyager 8, including creating and closing work orders, tracking make-ready status, and uploading documentation and photographs.
  • Ability to multitask and manage multiple work orders and priorities in a fast-paced environment.
  • Ability to communicate and work effectively with upper management and an engaged ownership group.
  • Good customer service and follow-up skills, with the ability to communicate clearly with residents and staff.
  • Strong organizational skills and ability to maintain accurate records and documentation.
  • Availability to work the assigned schedule as needed, including evenings, weekends, and on-call or emergency coverage according to property needs.
  • Ability to read, analyze, and interpret business, technical, and regulatory information; write reports, correspondence, and procedure manuals; and present information and respond to questions.
  • Ability to calculate common figures and amounts, understand basic accounting principles, and read and interpret basic financial statements.
  • Ability to define problems, collect data, establish facts, draw conclusions, interpret technical instructions, and handle multiple variables.
  • Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 80 pounds with assistance.
  • Ability to talk or hear, stand, walk, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, handle objects, and reach with hands and arms.
  • Vision abilities including close vision, distance vision, and the ability to adjust focus.

Nice To Haves

  • EPA certification (Type I, II, or Universal).
  • HVAC certification.
  • Valid driver's license and reliable transportation.

Responsibilities

  • Inspect units before move-out, identify resident-caused damage, and address findings in real time.
  • Take before-and-after photographs of move-outs and move-ins and upload them promptly to Yardi Voyager 8.
  • Record newly installed appliances in Yardi Voyager 8, including serial and unit numbers.
  • Ensure appliance and materials purchases are approved and made in accordance with company policy.
  • Track vacant units and update their make-ready status in Yardi Voyager 8.
  • Complete make-ready work, including punch-list repairs, painting, cleaning coordination, and final inspections, within company-established timeframes.
  • Create detailed work orders in Yardi Voyager 8 and document the unit, issue, materials used, and time spent before closing them.
  • Complete resident service requests and work orders promptly according to company policy and priority.
  • Perform repairs and skilled trade work involving painting, plumbing, garbage disposals, blinds, leak detection, HVAC, electrical systems, carpentry, appliances, and general building systems.
  • Perform preventative maintenance on HVAC and other mechanical systems.
  • Maintain grounds, common areas, and building exteriors; report issues observed during daily rounds and pick up trash and debris daily.
  • Identify and promptly communicate safety hazards, liability concerns, code violations, and capital project needs to the Property Manager and Regional Facilities Manager, and address them according to company policy.
  • Keep tools, parts, materials, work areas, and storage areas organized and clean.
  • Work the assigned schedule as needed, including emergency, after-hours, or on-call service when required.
  • Coordinate maintenance priorities and work with upper management, the Property Manager, the Regional Facilities Manager, and the visiting ownership group.
  • Provide customer service and follow up with residents about service-request status.
  • Follow company safety policies and procedures and use required safety equipment.
  • Maintain working knowledge of Fair Housing laws as they apply to maintenance and resident interactions.
  • Perform other duties as assigned.
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