Maintenance Technician - Student Housing

University Partners•San Antonio, TX

2d•Onsite

About The Position

The Maintenance Technician is responsible for performing a variety of tasks including work orders, grounds and common area cleanup and maintenance, and maintaining good resident relations. Depending on the size of the community, they may be overseen by an Assistant Maintenance Supervisor or directly by the Maintenance Supervisor. This role requires providing excellent service to residents, guests, employees, and contractors, and ensuring the community is kept in a clean condition at all times.

Requirements

Working knowledge of electric, plumbing, HVAC and basic construction.
A general mechanical aptitude combined with a willingness and desire to learn.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Professional demeanor resulting from previous maintenance experience.
Excellent customer service skills.
Good communication and listening skills.
Able to be an effective team player and interact well with others.
Organized and detail-oriented.
Patient, even-tempered and works well under pressure.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Must have own tools.
Able to climb and work from ladders.
Ability to lift and carry heavy loads.
Able to work weekends or overtime as job requires.
Able to be “on call” weekends and after hours.
High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.
Certified HVAC as required.
Valid driver’s license and proof of insurance.

Responsibilities

Providing excellent service to residents, guests, employees and contractors.
Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
Ensuring the clean condition of the community at all times.
Maintaining the maintenance shop according to policy.
Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
Assisting in other tasks as directed by the Maintenance Supervisor.
Spot cleaning the model and vacant units on a daily basis.
Meeting with Maintenance Supervisor daily to review work orders and assignments and communicate all maintenance concerns.
Keeping a record of hours utilizing company provided forms and obtaining authorization to work overtime.
Walking Common areas daily, before 9 am, to look for maintenance issues.
Inspecting all grounds and ensuring cleanliness at the direction of the Maintenance Supervisor.
Completing turns per the turn schedule provided by the Maintenance Supervisor, including installing vendor locks, communicating make-ready issues, ensuring supervisor approval before starting work, and completing a turnkey checklist.
Completing work orders as directed, ensuring a 24-hour response policy.
Changing out vendor locks for newly keyed locks once a unit has been leased and move-in is scheduled, at the direction of the Maintenance Supervisor.
Providing on call coverage during non-business hours, as directed by the Maintenance Supervisor.
Enforcing trash standards on property and reporting violations to the Maintenance Supervisor.
Logging and maintaining pool chemicals daily, according to local code, at the direction of the Maintenance Supervisor.
Maintaining MSDS/OSHA/EPA logs in shop and office daily, and keeping abreast of changes to MSDS sheets, at the direction of the Maintenance Supervisor.
Informing the Maintenance Supervisor of needed supplies.
Providing coverage of common areas on weekends and Saturday afternoon cleans per the schedule provided by the Maintenance Supervisor.
Reviewing the Preventative Maintenance Calendar on a monthly basis and performing scheduled inspections (Car Checks, Breezeway Inspections, Safety and Trip Hazard Inspections) at the direction of the Maintenance Supervisor.
Attending a monthly safety meeting.
Replacing filters on a quarterly basis and inspecting units for mold and other problems during filter installs, at the direction of the Maintenance Supervisor.
Ensuring proper equipment is kept in inventory, reporting missing/broken equipment, and assisting in inventory verification.
Advising the Maintenance Supervisor of any needed equipment/supplies.
Keeping the Maintenance Supervisor updated on education and certification needs and ensuring required licenses and certifications are kept current.
Working with vendors during the move-out/move-in process and providing input to the Maintenance Supervisor regarding vendor status and adherence to schedule.
Completing unit punch at the direction of the Maintenance Supervisor.