Maintenance Technician - Student Housing

University PartnersLouisville, KY
Onsite

About The Position

The Maintenance Technician supports the day-to-day physical operations of the community, ensuring a clean, safe, and well-maintained environment for residents and guests. This role is responsible for completing service requests, assisting with turns, maintaining common areas, and delivering excellent customer service.

Requirements

  • High school diploma or GED required
  • 1–3 months of related maintenance experience or equivalent combination of education and experience
  • Working knowledge of electrical, plumbing, HVAC, and basic construction
  • Certified HVAC as required
  • Valid driver’s license and proof of insurance
  • Must have own tools
  • Ability to read, write, and communicate effectively
  • Strong customer service skills and professional demeanor
  • Organized, detail-oriented, and able to manage multiple priorities
  • Ability to work independently while also contributing as part of a team
  • Ability to lift and carry heavy loads, climb ladders, and work in confined or elevated spaces
  • Ability to work weekends, overtime, and participate in on-call rotation as required

Responsibilities

  • Provide outstanding customer service to residents, guests, vendors, and team members
  • Complete routine service requests within 24 hours as directed by the Maintenance Supervisor
  • Walk common areas daily before 9 am to inspect for cleanliness, safety concerns, and maintenance issues
  • Maintain the shop, tools, and storage areas according to company policy
  • Assist with trash pickup, breezeway cleanliness, and enforcement of community standards
  • Support make-ready process in accordance with the turn schedule, including vendor lock installation within 24 hours of key return
  • Complete turnkey checklists and obtain Maintenance Supervisor approval prior to and after work completion
  • Change out vendor locks once units are leased and move-ins are scheduled, documenting in required systems
  • Assist vendors during turn and communicate progress or concerns to the Maintenance Supervisor
  • Complete unit punch items as directed
  • Perform pool maintenance and chemical logging in accordance with local code, when applicable
  • Maintain required safety logs (MSDS, OSHA, EPA) and stay current on compliance updates
  • Participate in preventative maintenance activities, including monthly inspections and quarterly filter changes
  • Inspect units for safety concerns, mold, and HVAC operation during scheduled inspections
  • Maintain accurate timekeeping and obtain approval for overtime as required
  • Participate in rotating on-call coverage, including evenings, weekends, and holidays
  • Attend monthly safety meetings and contribute to continuous improvement efforts
  • Communicate supply and inventory needs to the Maintenance Supervisor
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