About The Position

The Maintenance Technician handles maintenance service requests for the community and helps maintain apartments and shared spaces. The role may include make-readies, groundskeeping, pool maintenance, and preventative maintenance. Technicians are expected to deliver excellent customer service, work collaboratively with the maintenance team, and take pride in their work. The position involves responding to and completing service requests, performing repairs and preventative maintenance, preparing vacant apartments for move-in, and helping keep the community in good condition. Additional tasks may include electrical and plumbing work, groundskeeping, pool maintenance, housekeeping, distributing notices, and apartment inspections. The schedule may vary and can include weekends and holidays, as well as a rotating on-call schedule. The job regularly involves standing, bending, crouching, pushing and pulling, lifting and carrying materials or equipment up to 50 pounds, climbing ladders or stairs, walking on rooftops, and operating small motorized equipment. Work includes regular outdoor exposure to varying weather, some exposure to injury hazards and low-level noise from power tools, and requires use of appropriate safety equipment. Attendance and punctuality are essential.

Requirements

  • Six months of maintenance experience.
  • Knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all aspects of the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • Ability to accommodate a rotating on-call schedule.
  • A valid driver's license is required for employees working at communities that use Low Speed Vehicles.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Ability to read and write English at an intermediate level to understand diagrams, meters, and instructions.
  • Ability to use common-sense understanding to carry out instructions and plans and handle standardized situations.
  • Manual dexterity to operate small motorized equipment.
  • Ability to complete tasks while wearing appropriate safety equipment.
  • Normal hearing, vision, color discrimination, and depth perception for proper operation of machines and equipment.
  • Excellent interpersonal skills and ability to interact with the public.
  • Ability to perform the essential functions of the position, with or without reasonable accommodations.

Nice To Haves

  • Maintenance experience in the apartment industry.
  • High school diploma.
  • Certification from an accredited trade school.
  • EPA Type I, Type II, or Universal certification.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide excellent customer service to residents, guests, and vendors.
  • Identify safety issues, hazardous conditions, and maintenance needs in the community; correct them or report them to the maintenance supervisor.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in by completing necessary repairs or replacements.
  • Maintain the appearance of the community by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately record service requests, preventative maintenance, and apartment make-readies in Onesite.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distributing notices, apartment inspections, and other tasks as needed.
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