About The Position

The Maintenance Technician is responsible for community maintenance service requests and helps provide exceptional experiences for residents, guests, and vendors. The role may include make-ready work, groundskeeping, pool maintenance, and preventative maintenance. Technicians coordinate with the maintenance supervisor and team to prioritize daily work, maintain the community’s appearance and safety, and complete accurate service and maintenance records in Onesite. Duties also include repairs to apartment systems and other tasks as needed.

Requirements

  • At least six months of maintenance experience; apartment-industry experience is preferred.
  • High school diploma preferred; certification from an accredited trade school highly desired.
  • EPA Type I, Type II, or Universal certification strongly preferred.
  • Demonstrated knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all facets of the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • Ability to accommodate a rotating on-call schedule.
  • Valid driver’s license required for employees at communities that use Low Speed Vehicles.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Ability to read and write English at an intermediate level to read diagrams, meters, and instructions.
  • Ability to apply common-sense understanding to carry out instructions and plans.
  • Excellent interpersonal skills and ability to interact with the public.
  • Ability to perform the role’s physical tasks, including lifting or carrying materials and equipment up to 50 pounds, climbing ladders and stairs, and walking on rooftops.
  • Ability to complete tasks while wearing appropriate safety equipment.
  • Normal hearing, vision, color discrimination, and depth perception for proper operation of machines and equipment.

Nice To Haves

  • Apartment-industry maintenance experience.
  • High school diploma.
  • Certification from an accredited trade school.
  • EPA Type I, Type II, or Universal certification.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day.
  • Provide excellent customer service when interacting with residents, guests, and vendors.
  • Identify and correct, or report to the maintenance supervisor, safety issues, hazardous conditions, and maintenance needs in the community.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in, completing necessary repairs or replacements.
  • Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately complete Onesite records for service requests, preventative maintenance, and apartment make-readies.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
  • Perform tile work, carpentry repairs, make-ready tasks, and troubleshooting and repairs to HVAC, plumbing, electrical, and other community systems.
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