Maintenance Technician

CLS Living•Binghamton, NY

About The Position

The Maintenance Technician maintains the community’s physical condition inside and out while promoting resident satisfaction through first-class customer service. The role involves responding to requests in a timely and professional manner, maintaining safe and attractive property areas, completing work orders, and coordinating with the leasing office. The technician also supports a positive, resident-focused community and follows applicable codes, legal requirements, OSHA standards, and safety regulations.

Requirements

  • Proficient working knowledge of basic building HVAC systems.
  • Proficient working knowledge of basic building electrical systems.
  • Proficient working knowledge of basic plumbing systems.
  • Experience with make-ready unit preparation.
  • Construction skills including sheetrock patching, texturing, painting, flooring, and carpentry.
  • Experience with groundskeeping and irrigation systems.
  • Ability to thrive in a fast-paced, hands-on environment.
  • Passion for mentoring and team building, with an interest in others’ growth and development.
  • Ability to act as an ambassador of the CLS Living culture and bring energy, pride, and leadership to the community.
  • Personal drive to excel, grow within the company, and take ownership of the role.
  • Entrepreneurial spirit and interest in finding innovative ways to enhance operations, resident satisfaction, and property performance.
  • Solutions-first mindset and ability to handle challenges with professionalism and integrity.

Responsibilities

  • Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments.
  • Maintain professionalism in workmanship, communication, personal appearance, organization, and reporting.
  • Participate in company training and keep all insurances and licenses current.
  • Conduct daily property walkthroughs to ensure all areas are functional, safe, and well-maintained and support curb appeal.
  • Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and model units.
  • Identify and address potential liability issues related to property maintenance.
  • Complete work orders promptly, professionally, and courteously, and thoroughly clean up after each task.
  • Document and bill residents for damages caused by neglect or misuse, including collecting photos and proof as needed.
  • Collaborate with the leasing office to coordinate service requests and optimize resident satisfaction.
  • Maintain organized and safe maintenance shop and storage areas.
  • Comply with all applicable codes, legal requirements, OSHA standards, and safety regulations.

Benefits

  • Generous paid time off (PTO).
  • 401(k) with company matching.
  • Comprehensive health, dental, and vision insurance.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Life insurance and parental leave.
  • Employee Assistance Program (EAP).
  • Relocation assistance.
  • Professional development and advancement opportunities.
  • Supportive, fun, and flexible work environment.
  • Company culture that values individuality and innovation.
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