Maintenance Technician Part Ti-105020

Extended Stay America•Bridgeton, MO
•Onsite

About The Position

The Maintenance Technician helps provide the best possible experience for guests and associates by keeping property equipment functioning, premises in pristine condition, and guest rooms in good repair. The technician completes maintenance and cleaning tasks specified in the Green Shield Binder and assigned by management or the Regional Asset Manager, following company standards and applicable local ordinances. The role works with minimal supervision and may respond to emergencies at the property or sister sites, assist with cleaning hotel areas, and follow up with outside vendors when directed.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Read and speak English proficiently and interact with guests, associates, and outside vendors.
  • Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
  • Write routine reports and correspondence.
  • Perform basic arithmetic using whole numbers, common fractions, and decimals, and use weight, volume, and distance measurements.
  • Apply good judgment and assist with resolving guest issues in accordance with company policies.
  • Meet the physical and environmental demands of the role, including mobility around the hotel, reaching and handling tools or controls, accessing low areas and heights, balancing, bending, kneeling or crouching, and occasionally pushing or pulling objects weighing up to 50 pounds.
  • Work frequently outdoors in weather conditions depending on the hotel, and occasionally in wet or humid conditions, near moving mechanical parts, around fumes or airborne particles and toxic or caustic chemicals, or with risk of electrical shock.
  • Be able to discern or detect items in guest rooms to ensure safe work performance.
  • May be asked to travel to additional sites within a reasonable geographic area.

Responsibilities

  • Respond to and assist with guest requests, following through in accordance with company guidelines and procedures.
  • Perform out-of-room cleaning described in the Green Shield Binder, including maintaining building interiors and exteriors, grounds, walkways, stairwells, driveways, parking areas, and trash containers; remove snow and ice from walkways where applicable.
  • Complete work-order repairs promptly and professionally, following the established work-order process.
  • Complete preventative maintenance inspections and repairs according to the Green Shield Binder.
  • Follow the Green Shield Inspection schedule and workflow, using standard operating procedures to complete tasks to company standards.
  • Maintain required records, including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety and elevator inspections, and the non-guest-room deficiency log.
  • Keep the maintenance room and tool inventory clean, organized, safeguarded, and in good working condition.
  • Maintain clean and organized boiler, electrical, HVAC, and fire-sprinkler rooms in accordance with company standards and local ordinances.
  • Ensure fire-safety equipment, including fire alarms, smoke and CO detectors, and fire extinguishers, is operational and inspected in compliance with standards and ordinances.
  • Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
  • Where applicable, maintain pools or spas in accordance with ESA policies, procedures, and local ordinances.
  • Handle or assist with emergencies at the property or sister sites when requested by management.
  • Monitor and follow up with outside vendors when directed by management.
  • Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

  • Weekly pay
  • Competitive wages
  • Great working environment
  • Employee recognition programs
  • Vision insurance
  • 401(k) savings plan
  • Employee Assistance Program (EAP)
  • Employee perks program offering discounts to major companies
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