Maintenance Technician - Valley Ridge, San Antonio, TX

Ascentia Real Estate Holdings Co•San Antonio, TX
•Onsite

About The Position

The Maintenance Technician is responsible for maintaining community buildings, grounds, common areas, and storage areas in excellent physical condition in accordance with company standards. The role also provides customer service by resolving residents’ maintenance requests according to Ascentia policies and procedures. The technician performs a range of property and equipment maintenance, supports home move-ins and move-outs, completes utility connections, and responds to service requests and emergencies. The position requires daily communication with the Team Leader about outstanding service orders and projects, along with timely status updates to residents. The technician also follows safety requirements, helps control expenses, and recommends capital improvements.

Requirements

  • Authorization to work in the United States.
  • Valid, active driver's license.
  • Property maintenance experience is preferred, especially in multifamily housing and/or manufactured housing.
  • HVAC certification is preferred.

Nice To Haves

  • Property maintenance experience, especially in multifamily housing and/or manufactured housing.
  • HVAC certification.

Responsibilities

  • Apply Ascentia policies, procedures, and standards.
  • Perform property maintenance, including painting, carpentry, electrical, plumbing and septic tank work, pool maintenance, heating and cooling repairs, vehicle repair, and equipment repairs.
  • Maintain community buildings and common areas, including the office, maintenance shop, clubhouse, walkways, recreation areas, and permanent storage units.
  • Walk the property daily to keep streets, common areas, and entrances litter-free and neat.
  • Inspect and replace exterior lighting regularly.
  • Respond to community service orders and perform duties assigned by the Maintenance Supervisor, Community Manager, or District Manager.
  • Communicate daily with the Team Leader about outstanding service orders and projects.
  • Provide residents with service-order status updates and notify them when work is completed.
  • Complete service orders promptly and in an organized manner to support resident satisfaction and follow company guidelines.
  • Respond promptly to emergency calls and service orders.
  • Prepare homes for move-ins and move-outs, including utility connections, sidewalks, driveways, and lot preparation.
  • Connect water, sewer, gas, and electric utilities to each home.
  • Maintain community-owned homes with a two-week turnaround time.
  • Help keep expenditures within budget and maintain a focus on cost control.
  • Recommend capital improvements to management annually and as needed.
  • Follow safety compliance requirements in all aspects of the job.
  • Maintain consistent, predictable attendance.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance
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