Community Manager - Valley Ridge San Antonio TX

Ascentia Real Estate Holdings Co•San Antonio, FL

3d•$60,000 - $75,000•Onsite

About The Position

The Community Manager is the on-site leader of the Manufactured Housing Community (MHC) and reports to the District Manager. This role executes the property’s strategic vision, as developed by the executive management team and communicated through the District Manager, and oversees the community’s day-to-day operations and performance. The Community Manager builds and leads a team that may include on-site employees, Home Office personnel, contractors, and vendors. Responsibilities include resident relations and service, rent collection and eviction administration, marketing and occupancy, expense control, property appearance, team management, reporting, recordkeeping, capital projects, and enforcement of company policies, community rules, lease terms, and applicable laws. The position is based at Valley Ridge in San Antonio, Texas. The role is full-time, with a stated salary range of $60,000–$75,000 per year based on experience.

Requirements

Authorization to work in the United States.
At least 5 years of relevant experience building and leading teams.
Excellent leadership skills.
Excellent verbal, written, prioritization, time-management, organization, and listening skills, with strong attention to detail.
Strong computer skills, including the Microsoft Office Suite.
Valid, active driver's license.

Nice To Haves

Property building and/or management experience, especially in multifamily housing and/or manufactured housing.
Yardi experience.

Responsibilities

Provide courteous, timely resident service; respond to resident requests and work orders; manage resident retention programs; and organize resident social events.
Enforce the property’s rent collection policy, account for and transmit income accurately, make daily bank deposits, manage eviction processes and attend court proceedings as required, continue bad-debt collection efforts, and review and update targeted Yardi management reports weekly.
Understand local market conditions and competition; promote the property to achieve occupancy goals; qualify prospective residents; renew leases under current policies and District Manager approval; prepare competitive market surveys; and use property signage and leasing materials effectively.
Operate within the property budget, ensure authorized purchasing procedures are followed, control operating expenses, verify contracted work before invoice approval, and code, approve, and submit invoices accurately and promptly.
Inspect the property daily, including common areas, vacant sites, parking lots, models, and vacant homes; maintain a clean and orderly appearance; prepare vacant homes for market promptly; and administer the Gold Star home service program quarterly to applicable company-owned homes.
Recruit, hire, orient, train, and supervise property employees; prioritize and schedule assignments; review work performance; promote professional conduct and positive relationships; and ensure work follows OSHA standards and employees receive safety-awareness training.
Assist the District Manager with the annual budget and prepare accurate property reports and scheduled financial variance reports, invoices, deposits, market surveys, and other required documents.
Accurately record and transmit rent roll, move-in and move-out, asset management, traffic, and property-status data to the DOTS team.
Maintain complete, accurate, documented resident, maintenance, and vendor files; work-order logs; traffic reports; personal-property and equipment inventories; permits and licenses; other property records; and adequate office forms and supplies.
Identify deferred maintenance, major repairs, and capital improvements; develop capital project plans with the District Manager; obtain competitive bids; and coordinate special projects and contractor work.
Enforce company policies and procedures, community rules and regulations, lease terms, and applicable laws; achieve property goals; and promptly report safety or health hazards and unusual events to the District Manager.
Perform other work assignments as requested by the District Manager.