Maintenance Technician
About The Position
The Maintenance Technician role at RISE Sereno is more than just fixing things; it's about protecting the community, supporting the team, and providing outstanding service to residents. This position sits at the intersection of customer service, skilled maintenance, problem-solving, teamwork, and community pride. Every work order is an opportunity to build trust with a resident, every completed make-ready helps welcome someone to their new home, and every repair contributes to the overall success of the community. This role is for someone who enjoys troubleshooting and solving problems, takes pride in quality workmanship, understands the importance of customer service, can work independently while contributing to a team, is organized and follows through on commitments, takes ownership of their work without waiting to be asked, and wants to continue growing their maintenance career. This role is not for individuals who cut corners, avoid communicating with residents, struggle managing multiple priorities, prefer to be told exactly what to do, or do not take pride in their workmanship. The ideal candidate understands that great maintenance is about more than fixing what's broken—it's about creating confidence and trust.
Requirements
- Previous apartment maintenance or related maintenance experience preferred
- Experience with HVAC, plumbing, electrical, appliance repair, or general maintenance
- EPA Certification preferred (or willingness to obtain)
- Strong troubleshooting and problem-solving skills
- Excellent customer service and communication abilities
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Positive attitude and strong work ethic
Responsibilities
- Completing service requests in a timely, professional manner
- Troubleshooting and repairing HVAC, plumbing, electrical, appliance, drywall, and general maintenance issues
- Preparing apartments for new residents through quality make-ready work
- Performing preventative maintenance and routine inspections
- Assisting with maintaining the appearance and condition of the community
- Communicating professionally with residents regarding maintenance requests
- Maintaining accurate work order documentation
- Following company safety standards and maintenance procedures
- Participating in the on-call rotation as scheduled
- Working closely with the Service Manager and maintenance team to deliver exceptional service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
