Maintenance Technician

AJ Dwoskin & Associates Inc•Herndon, VA

153d•Onsite

About The Position

This role is for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property. On occasion will be asked to assist with the distribution of management notices and informational flyers to residents. Occasional assistance with resident functions.

Requirements

High school diploma or equivalent is required.
At least one year of experience in the property management industry or related field.
Possess general maintenance and general carpentry skills.
Ability to read, write and understand English.
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multi-task.
Ability to perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
Must be proficient with most of the tools and equipment appropriate to job responsibilities
Sensitivity to confidential matters is required.
Required to complete and successfully pass the AJ Dwoskin Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.

Nice To Haves

CFC certification, HVAC license and related certifications preferred.
Experience with Yardi or another equivalent system is preferred.
Basic level of knowledge with Microsoft Office Suite including Outlook and Word.

Responsibilities

Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more.
Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interacting courteously and professionally with current and potential residents at all times.
Foster a positive, active, and collaborative relationship with residents, other properties, and vendors.
Maintain a professional demeanor and appearance at all times and comply with prescribed uniform policy.
Responsible for adhering to all components of the company risk management program.