Maintenance Technician, Facilities Services

JLL•Research Triangle Park, NC

3d•Onsite

About The Position

As a Maintenance Technician at JLL, you'll be the hands-on expert who keeps critical building systems running smoothly and efficiently. You'll respond to service requests, perform preventive maintenance, and troubleshoot mechanical, electrical, and plumbing systems across commercial properties. This role puts you at the heart of facility operations, where your technical skills directly impact the comfort and safety of building occupants. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees. As a Maintenance Technician, you'll be essential to delivering exceptional service that exceeds expectations. You'll work both independently and as part of a collaborative team, partnering with property managers, engineers, and contractors to ensure facilities operate at peak performance. We embrace innovative ways of working and prioritize opportunities to strengthen and advance your career, providing the training and support you need to grow your technical expertise and expand your capabilities in the built environment.

Requirements

High school diploma or equivalent
At least 3 years of experience in building maintenance, facilities management, or a related technical field
Valid driver's license
Working knowledge of HVAC, electrical, plumbing, and mechanical systems
Ability to read and interpret blueprints, schematics, and technical manuals
Strong troubleshooting and problem-solving skills with attention to detail
Physical ability to lift up to 50 pounds, climb ladders, and work in varied environmental conditions

Nice To Haves

EPA Universal Certification for refrigerant handling
Trade certifications in HVAC, electrical, plumbing, or related disciplines
Experience with building automation systems (BAS) and energy management platforms
OSHA 10 or OSHA 30 certification
Experience working in research, science laboratories, or commercial buildings
Familiarity with computerized maintenance management systems (CMMS)

Responsibilities

Perform scheduled preventive maintenance on HVAC, plumbing, electrical, and mechanical systems to minimize downtime and extend equipment life
Conduct routine inspections of building systems and equipment, identifying potential problems before they escalate
Respond promptly to work orders and service requests, diagnosing issues and implementing effective solutions
Maintain and repair plumbing components including toilets, urinals, lavatories, valves, sinks, drains, water heaters, piping, and sump pumps
Maintain accurate records of all maintenance activities, repairs, and equipment performance while meeting or exceeding KPIs
Collaborate with vendors and contractors on specialized repairs, capital projects, and system upgrades
Ensure compliance with all safety regulations, building codes, and company policies during maintenance activities, and participate in emergency response procedures and on-call rotation