Maintenance Technician | The Fountains Apartments

CSM Careers•West Des Moines, IA

About The Position

The Maintenance Technician is responsible for providing a safe and secure environment for residents, associates, and guests by maintaining buildings, grounds, and equipment safely and efficiently in accordance with CSM Standard Operating Procedures, industry best practices, and regulations. The role supports resident satisfaction and retention through service and teamwork. This is a full-time position with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. and a rotating on-call schedule every three weeks. The technician may also need to respond to emergency after-hours calls, attend community activities after normal business hours as requested by the Community Manager, and assist during natural or catastrophic disasters. The hourly rate is $20–$26.

Requirements

High school diploma or GED required.
Current and valid driver's license with a safe driving record required.
Attention to detail, customer-focused approach, and ability to perform job duties in a fast-paced environment.

Nice To Haves

Two or more years of maintenance experience preferred.
General computer experience preferred.
CPO, HVAC, or EPA certification desired, or ability to obtain certification based on property requirements.

Responsibilities

Maintain the overall condition and cleanliness of the maintenance shop and residential property.
Execute and document preventive maintenance for resident units, common areas, hallways, garages, grounds, pool, clubhouse, and equipment.
Maintain property appearance and curb appeal, including snow removal, shoveling, salting, sanding, and ice removal.
Complete work orders and turnover maintenance needs in a timely manner, and respond promptly to emergency after-hours calls as necessary.
Use and safeguard maintenance equipment and supplies properly, follow cost controls, and reduce expenses and waste.
Follow procurement guidelines, use good business judgment when purchasing supplies, maintain the maintenance budget, and comply with purchase card guidelines.
Maintain accountability for necessary inventory, supplies, tools, and equipment.
Support resident satisfaction by following maintenance service, loss-prevention, and preventive maintenance standards.
Respond to residents' needs courteously, in a friendly manner, and in a timely fashion.
Work as a team player to meet resident needs and assist other areas when necessary.
Attend residential community activities after normal business hours when requested by the Community Manager.
Conduct routine inspections of community property and grounds to mitigate risk and maintain standards under CSM and applicable local, state, and federal regulations, including the AWAIR program.
Operate equipment safely and according to proper procedures.
Follow CSM procedures for resident and associate incidents and maintain knowledge of property emergency procedures.
Assist as needed during natural or catastrophic disasters.
Maintain a clean and safe work environment and follow CSM procedures for resident and employee incidents.
Plan, organize, and prioritize duties to produce the required volume of work.
Follow CSM attendance, grooming, appearance, dress code, general work rules, department procedures, Standard Operating Procedures, and Fair Housing laws.
Attend all required meetings.