Maintenance Technician Lead/Roving

Neighborly Ventures • Springfield, OR

6d • Hybrid

About The Position

Neighborly Communities is looking to add a Maintenance Technician to join our amazing team at Alma Apartments!! This position is a roving maintenance position and requires frequent travel to multiple properties in the Eugene/Springfield/Corvallis area. The Service Technician plays a crucial role in assisting the maintenance operations of small- scale Neighborly Communities properties which include all properties in the designated regions which include: Eugene, Springfield, Philomath, Corvallis and Monmouth. This position ensures that the properties are well-maintained, comply with all legal and safety regulations, and meet residents' needs with high-quality maintenance service. The Service Technician collaborates closely with the Community Manager and/or Service Manager to address maintenance issues and service needs, complete apartment turnovers, ensuring compliance with all state and federal laws, Fair Housing laws and regulations, landlord- tenant laws, and OSHA regulations.

Requirements

• Proficient in Microsoft Office suite.
• Strong ability to work independently with minimal oversight as well as part of a team.
• Excellent communication, organizational, and time management skills.
• Capable of maintaining confidentiality and handling sensitive information with discretion.
• Demonstrates clear and professional communication in both oral and written forms.
• Skilled at managing multiple competing priorities and deadlines while maintaining a strong attention to detail.
• Able to interact effectively with others, prioritizing the principles of an Outward Mindset.
• High school diploma or equivalent.
• At least one (1) year of maintenance repair experience.
• Pool Certification is required or must be willing to obtain within 90 days of hire.
• Must maintain a valid and active vehicle insurance policy and have a reliable vehicle.
• Active Oregon Drivers License.

Nice To Haves

• OSHA Certification preferred.

Responsibilities

• Manage and complete the apartment make-ready process, which involves pre- and final move-out inspections, maintenance repairs, painting, and scheduling vendor services.
• Ensure that grounds and amenities are maintained to meet the property standards.
• Assist various tasks such as unit turnovers, grounds cleanup and inspections, work orders, and, if applicable, swimming pool maintenance and care.
• Assist Community Manager or Service Manager in vendor relations
• Maintain in-depth knowledge of all Fair Housing regulations.
• Provide high-quality customer service to residents by striving to exceed their maintenance expectations.
• Maintain regular and reliable on-site and in-office attendance, in line with the attendance policy outlined in the personnel manual.
• Assist monthly, biannual, and annual inspections, which include apartment inspections, backflow testing, safety checks (lighting, etc.), fire extinguishers, and fire suppression systems.
• Ensure cleanliness, safety, and compliance with OSHA standards for the shop and maintenance equipment.
• Maintain a working knowledge of the various property layouts and finishes.
• Represent the company professionally by wearing Neighborly Communities-branded apparel and displaying your Neighborly Communities-issued badge.
• Be available to take on the after-hours emergency on-call schedule, making yourself available on weekends and after hours as needed.
• Assist the Community Manager or Service Manager in providing feedback on necessary maintenance supplies and materials needs.
• Schedule, prepare for, and conduct a monthly 3A+ SAM (Safety Accountability Meeting) with your supervisor, and report the meeting outcomes to Human Resources.
• Assist in vendor auditing, including evaluating bids and services for your property.
• Attend monthly safety meetings
• Maintain expert-level knowledge of all property maintenance platforms, including but not limited to Leonardo, SharePoint, and ResMan.
• Adopt the principles of the Outward Mindset.
• Complete all necessary and assigned training through GraceHill, including other courses or seminars such as Outward Mindset Gatherings and Outward Performance trainings.
• Perform other related duties as assigned by management.

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Associate Rent Discount
• Employee Assistant Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees