Maintenance Technician III - Alta at University Place

Thrive Communities•University Place, WA

1d•Onsite

About The Position

Thrive Communities is hiring a full-time Maintenance Technician III for Alta at University Place. This is a 100% in-person role with a Tuesday–Saturday schedule from 9 a.m. to 6 p.m.; after-hours work and emergency on-call coverage may be required as needed. The position performs property maintenance, unit turns, work orders, preventative maintenance, and routine repairs while supporting a well-maintained community and excellent resident service. The technician works with leasing staff, managers, vendors, and other teams to coordinate property needs and communicate effectively. The role requires working both indoors and outdoors in all weather conditions. Physical tasks include walking the property and units, navigating stairs and uneven surfaces or construction zones, and periodically lifting, moving, pushing, or pulling up to 150 pounds, with frequent handling of 25–75 pounds. The technician must be able to respond to after-hours emergencies and be physically present at supported sites during normal business hours.

Requirements

At least 3 years of prior experience in a maintenance role.
Proficiency in unit turns and appliance repair.
Basic computer skills, including the ability to enter data and notes in English into software programs.
Ability to provide accurate, timely service and work in a fast-paced, customer-service-oriented environment.
Ability to de-escalate conflict and remain calm and courteous.
Ability to communicate effectively and thoroughly with residents, vendors, subordinates, home-office departments, ownership, and leadership.
Ability to perform under pressure and meet multiple competing deadlines.
Ability to work as part of a team and independently, delegate effectively, and follow supervisors’ instructions and feedback.
Strong problem-solving, time-management, organizational, and prioritization skills.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Ability to respond to after-hours emergencies as needed.
Ability to operate a vehicle on the premises; a valid driver’s license and automobile insurance coverage are required by the posting’s competency description.
Must be able to supply own tools.
Ability to perform the stated physical duties, including walking, climbing stairs, navigating uneven surfaces or construction zones, and lifting, moving, pushing, or pulling up to 150 pounds on occasion and 25–75 pounds frequently.
Must be available to work onsite at supported properties during normal business hours.

Nice To Haves

At least 2 years of experience in multifamily property management preferred.
Certified Apartment Maintenance Technician (CAMT) certification is a plus.
Certified Pool Operator (CPO) certification is a plus.
A driver’s license may be required for duties such as operating a golf cart on company property.

Responsibilities

Perform maintenance tasks, including unit turns and work orders.
Partner with leasing staff and managers to ensure seamless communication and organization.
Schedule and perform routine preventative maintenance on equipment and tools as directed by the Maintenance Supervisor and Community Manager.
Participate in safety meetings and follow OSHA and SDS safety requirements.
Diagnose and perform minor or routine maintenance and repairs in homes and throughout the property.
Maintain the grounds and professional appearance of the property.
Inspect and help coordinate make-ready repairs and services.
Participate in emergency on-call coverage as required.
Strive to exceed residents’ expectations for excellent customer service.
Perform additional duties assigned by the Direct Manager, Maintenance Supervisor, Community Manager, or Regional team member.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Housing discount may be available.
Employer-matched 401(k) retirement plan.
Renewal commission eligibility.
$0-premium medical, dental, and vision insurance effective the first of the month following the start date.
Fully covered long-term disability insurance.
Fully covered life insurance, with supplemental life insurance options.
24/7 Employee Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.