Maintenance Technician III - Alta

Thrive Communities•University Place, WA

3d•$28 - $30•Onsite

About The Position

Thrive Communities is hiring a Maintenance Technician III for Alta University Place. The role performs maintenance and repair work in residential units and throughout the property, supports unit turns and make-ready services, and helps maintain the property's grounds and appearance. The technician coordinates with leasing staff, managers, vendors, and other teams, and provides timely, courteous service to residents. This is a full-time, in-person position scheduled Tuesday through Saturday, 9 a.m. to 6 p.m. After-hours work and emergency on-call response may be required.

Requirements

At least 3 years of prior experience in a maintenance role.
Proficiency in unit turns and appliance repair.
Basic computer skills, including the ability to enter data and notes in English into software programs.
Ability to provide accurate and timely service and work in a fast-paced, customer-service-oriented environment.
Ability to de-escalate conflict and remain calm and courteous.
Ability to communicate effectively and respectfully with people from diverse cultural and socioeconomic backgrounds.
Ability to communicate thoroughly with residents, vendors, subordinates, home office departments, ownership, and leadership.
Ability to work under pressure and meet multiple competing deadlines, both independently and as part of a team.
Ability to take direction and feedback productively, learn, and maintain a positive outlook.
Strong problem-solving, time-management, organization, and prioritization skills.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Ability to respond to after-hours emergencies as needed.
Ability to operate a vehicle on the premises; a valid driver's license and automobile insurance coverage are required for this competency.
Must supply own tools.
Must be able to work in person at supported sites and be physically present onsite during normal business hours.
Ability to stand, walk, crawl, bend, stoop, or sit as needed; spend an estimated 66%–100% of work time on feet; walk properties and units, including stairs, uneven surfaces, and construction zones; lift, move, push, or pull up to 150 lbs. occasionally and 25–75 lbs. frequently; and work indoors and outdoors in all weather conditions.

Nice To Haves

At least 2 years of experience in multifamily property management is preferred.
Certified Apartment Maintenance Technician (CAMT) certification is a plus.
Certified Pool Operator (CPO) certification is a plus.
A driver's license may be required for duties such as operating a golf cart on company property.

Responsibilities

Perform maintenance tasks, including unit turns and work orders.
Partner with leasing staff and managers to ensure seamless communication and organization.
Schedule and perform routine preventative maintenance on appropriate equipment and tools as directed by the Maintenance Supervisor and Community Manager.
Participate in safety meetings and comply with OSHA and SDS safety requirements.
Diagnose and perform minor or routine maintenance and repairs in homes and throughout the property.
Maintain the grounds and professional appearance of the property.
Inspect and help coordinate needed make-ready repairs and services.
Provide emergency on-call response as required.
Strive to exceed residents’ expectations for customer service.
Perform additional duties assigned by the Direct Manager, Maintenance Supervisor, Community Manager, or Regional team member.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Housing discount may be available.
Employer-matched 401(k) retirement plan.
Eligible for renewal commission.
Medical, dental, and vision insurance with $0 premiums, effective the first of the month following the start date.
Fully covered long-term disability insurance.
Fully covered life insurance with supplemental life insurance options.
24/7 Everyday Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.