Maintenance Technician II

Hawthorne Residential Partners•Grove, AL

About The Position

Hawthorne Residential Partners is seeking a dependable, motivated, hands-on Maintenance Technician II to help maintain clean, well-maintained, welcoming residential communities. The role handles work orders independently, assists with preventative maintenance, and supports the community’s day-to-day upkeep. It requires HVAC certification and working knowledge of routine repairs. The technician diagnoses and completes repairs, prepares vacant apartments for move-in, helps maintain the pool, and performs building, common-area, grounds, and shop upkeep. The role also includes an on-call rotation for after-hours emergencies and occasional support for resident events. Hawthorne describes opportunities for career growth through its Career Path Program and maintenance education reimbursement program.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • EPA/HVAC certification.
  • Working knowledge of routine repairs.
  • Two years of apartment maintenance experience preferred.

Nice To Haves

  • CPO certification.
  • Positive, enthusiastic, and driven attitude.
  • Willingness to receive feedback and learn through experience.
  • Customer-focused approach and commitment to excellent service.
  • Dependability and reliability.
  • Curiosity and commitment to developing technical knowledge and skills.

Responsibilities

  • Diagnose and perform maintenance and repairs in a timely and professional manner.
  • Complete service requests according to Hawthorne standards.
  • Repair and restore vacant apartments to make-ready status according to company standards.
  • Assist with pool maintenance and cleaning.
  • Complete preventative maintenance according to company policy.
  • Perform daily upkeep of buildings and common areas.
  • Help keep grounds neat and free of litter, debris, and pet waste.
  • Maintain the shop’s appearance to support quick assessment of supply inventory.
  • Promote positive professional relationships with residents, coworkers, and company staff.
  • Maintain a friendly, courteous, and professional attitude toward prospects, residents, vendors, and employees in accordance with the LIVE IT culture.
  • Participate in the scheduled on-call emergency service rotation.
  • Follow OSHA and company safety guidelines and standards.
  • Complete special projects as needed.
  • Occasionally support resident events as needed.

Benefits

  • Monthly renewal bonus program.
  • Quarterly performance bonuses.
  • Quarterly resident satisfaction bonuses.
  • Career Path Program and learning and development support.
  • Education reimbursement program for maintenance skill development.
  • Free dental insurance.
  • Medical and vision coverage plans.
  • Health and wellness incentives.
  • 401(k) retirement match program.
  • Paid time off, including the employee's birthday.
  • Paid sick time off.
  • Pet insurance plans.
  • Paid maternity, paternity, and adoption leave options.
  • Telehealth access to doctors 24/7/365.
  • Company-paid life insurance.
  • Retirement planning.
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