Maintenance Technician II - Engineering
About The Position
The Maintenance Technician II performs preventive and predictive maintenance, responds to general maintenance service calls, and maintains, repairs, and upgrades facility systems and equipment. Work may involve HVAC-R, electronic systems, electrical, air, water, mechanical, plumbing, carpentry, and kitchen equipment. The position works under the direction of the Supervisor and supports a safe, well-maintained facility and a positive guest experience at Hard Rock Bristol. The technician completes assigned work orders and service requests, documents work performed, and maintains relevant technical logs and records. Duties also include event setups and teardowns, repairs to facility furnishings and finishes, and monitoring emergency generators and related equipment. The role requires working flexible shifts, including weekends and holidays, and may involve climbing extension ladders to heights of 20 feet or more.
Requirements
- High school diploma or equivalent.
- At least 3 years of maintenance job experience performing general maintenance duties, including plumbing, electrical, HVAC, and other general facility repairs, or an equivalent combination of education and experience.
- Working knowledge of maintenance, repair, and service, with the ability to troubleshoot problems and take appropriate action.
- Obtain and maintain all licenses and certifications required by federal, state, and Virginia Lottery requirements.
- Successfully pass a background check and drug screening.
- Be at least 21 years of age.
- Work holidays and weekends, as well as flexible shifts or unusual hours.
- If driving company vehicles, possess a valid driver's license and meet the requirements and standards listed on Hard Rock's Motor Vehicle Permit Application.
- Knowledge of machines and equipment, including basic hand and power tools and spray equipment.
- Knowledge of safe use of hazardous materials.
- Know how to operate an aerial lift.
- Communicate effectively with employees at all levels and with guests.
- Operate trucks and light motorized equipment.
- Follow oral and written directions.
- Have exceptional guest service skills.
- Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Nice To Haves
- Certification in two trades and/or 3–5 years of experience.
Responsibilities
- Promote a welcoming atmosphere for guests, build and retain guest relations, and mentor team members in providing superior guest service.
- Maintain, repair, and upkeep the facility.
- Respond to maintenance service calls in a timely manner.
- Repair, replace, and perform preventive maintenance on electrical, mechanical, and kitchen equipment.
- Perform skilled maintenance repairs on plumbing, electrical, HVAC, and carpentry equipment and systems.
- Adjust temperature settings on the Building Automation System.
- Monitor emergency generators and associated equipment, understand their operation, and perform required functions during power switching.
- Perform event setups and teardowns safely and promptly.
- Install and repair doors, furniture, office partitions, flooring, and related items.
- Prepare drywall for painting and paint or stain walls, furniture, and other associated items.
- Create service requests to document work performed and complete assigned work orders in a timely manner.
- Document work daily and maintain technical logs and relevant records.
- Adhere to Virginia Lottery regulations and departmental standard operating procedures.
- Perform other duties as assigned.
Benefits
- The company describes a comprehensive benefits package intended to support team members' health, future planning, and work-life balance; benefits may vary by employment status. Specific benefits are not listed in the posting.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
