Maintenance Technician II

Hilton Grand Vacations • Gordonsville, VA

1d • Onsite

About The Position

As a Maintenance Technician II, you would be responsible for maintaining guestrooms, public spaces, and back-of-house areas in good repair, ensuring an attractive and well-maintained property. Your primary focus will be on guest relations and problem resolution. Assignments involve a variety of skills including painting, stucco, texturing, drywall, staining, and ceiling repairs. You will work well with customers and staff members, driving company success through performing tasks to the highest standards. This role involves interacting with guests for problem resolution, basic appliance troubleshooting and repair, basic air-conditioning controls, intermediate skills in drywall, painting/staining, and wall vinyl repairs. You will troubleshoot plumbing fixtures, including drain cleaning, change filters, maintain guestroom and public space equipment, replace caulk, tile/grout, and perform door repairs including locking mechanisms and hinges. Additionally, you will inspect rooms for pest intrusion, replace cosmetic appliance components, replace light bulbs and ballasts, repair closet/drapery tracks, replace furniture, stain furniture, and repair nicks and gouges. You will also replace remote control batteries, unclog toilets and sinks, perform touch-up paint, and glue peeling wallpaper. The role includes executing planned scheduled preventative maintenance, replacing faulty plumbing components, and maintaining accurate functioning of all equipment and tools. Establishing a clear line of communication with engineering leadership, assisting other maintenance staff on special projects, and responding to all guest requests to ensure client satisfaction are key. You will be expected to "pitch-in" and help co-workers with their job duties and be an outstanding teammate. Detailed record keeping in English is required for logs and inspection sheets.

Requirements

• High School Diploma or GED equivalent.
• Minimum of 3 years experience in facilities maintenance.
• Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, reach overhead with or without reasonable accommodations.
• Universal Environmental Protection Agency (EPA) Certification.
• Certified Pool Operator (CPO) Certification required.
• All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

Nice To Haves

• Interacts with guest for problem resolution.
• Basic appliance troubleshooting and repair.
• Basic air-conditioning controls.
• Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning.
• Change Filters.
• Maintain all guestroom and public space equipment.
• Replace Caulk.
• Tile/Grout.
• Door repair to include locking mechanisms and hinges.
• Inspects rooms for pest intrusion.
• Inspects and replaces cosmetic appliance components.
• Replace light bulbs and ballasts.
• Repair closet/drapery tracks, replacement of furniture.
• Stain furniture and repair knicks and gouges.
• Replace remote control batteries.
• Unclog toilets and sinks.
• Touch-up paint.
• Glue peeling wallpaper.
• Execute planned scheduled preventative maintenance.
• Replaces faulty plumbing components.
• Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership.
• Assist other maintenance staff on special projects.
• Responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
• Detailed record keeping in English is required for logs and inspection sheets.

Responsibilities

• Establishes a clear line of communication with the engineering leadership.
• Assist other maintenance staff on special projects.
• Detailed record keeping in English is required for logs and inspection sheets.
• Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
• Troubleshoot plumbing fixtures including drain cleaning.
• Other duties as assigned by your leader.
• Maintaining the guestrooms, public spaces, back of the house areas in good repair ensuring an attractive and well-maintained property.
• Guest relations and problem resolution.
• Basic appliance troubleshooting and repair.
• Basic air-conditioning controls.
• Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Change Filters.
• Maintain all guestroom and public space equipment.
• Replace Caulk.
• Tile/Grout.
• Door repair to include locking mechanisms and hinges.
• Inspects rooms for pest intrusion.
• Inspects and replaces cosmetic appliance components.
• Replace light bulbs and ballasts.
• Repair closet/drapery tracks, replacement of furniture.
• Stain furniture and repair knicks and gouges.
• Replace remote control batteries.
• Unclog toilets and sinks.
• Touch-up paint.
• Glue peeling wallpaper.
• Execute planned scheduled preventative maintenance.
• Replaces faulty plumbing components.
• Maintain accurate functioning of all equipment and tools.
• Responding to all guest requests to ensure client satisfaction.
• Willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.

Benefits

• Comprehensive health care options
• Travel Discounts Program with Hilton hotel rates worldwide
• Employee Assistance Program
• Numerous learning and advancement opportunities
• Company culture that values work-life balance and family-friendly benefits
• Day One Benefits
• Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED