Maintenance Technical Writer

LEGO • Richmond, VA

6d • Hybrid

About The Position

The Technical Writer partners with Training and Operations to create, maintain, and improve Standard Work documentation that supports a safe, productive, and highly skilled workforce. This role ensures local and global processes are clearly documented, standardized, and accessible while supporting employee training and continuous improvement initiatives across the organization.

Requirements

• Experience creating or managing technical documentation in a manufacturing or technical environment.
• Strong written communication and organizational skills with excellent attention to detail.
• Ability to collaborate effectively with cross-functional teams and build strong working relationships.
• Analytical mindset with strong problem-solving skills.
• Experience supporting training programs, documentation management, or process improvement initiatives.

Nice To Haves

• Familiarity with Lean Manufacturing, 5S, or continuous improvement methodologies is preferred.
• Willingness to travel domestically and internationally for training as needed.

Responsibilities

• Create, edit, translate, and maintain Standard Work and training documentation.
• Partner with Process Owners, Global Job Trainers, and subject matter experts to ensure documentation is accurate and up to date.
• Support training programs by maintaining training plans, skill matrices, and training records.
• Manage documentation using company systems while ensuring version control and compliance.
• Participate in continuous improvement initiatives, including Lean activities, process improvements, and new process implementation.
• Track training metrics and support audits to ensure training and documentation standards are met.
• Collaborate with global teams to promote standardized processes and share best practices.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed