Maintenance Tech - Apartments

TRINITY MANAGEMENT COMPANY LLC•Mesa, AZ

18h

About The Position

Responsible for completing general inspections, service requests, apartment turns, general maintenance repairs throughout the property, and pool care as directed by the Maintenance Supervisor and Property Manager. This position has no supervisory responsibilities. The Maintenance Tech completes and prioritizes service requests, aims to complete assigned requests within 48 hours, and ensures required parts and equipment are available before arriving at residents’ homes. The role requires competency in plumbing, heating and cooling systems, pool care and maintenance, painting, and small appliance repair. Apartment turns must be completed by the day before scheduled move-in and meet or exceed company standards. The position also supports utility and energy conservation, maintains company vehicles and equipment, responds to emergency calls within fifteen minutes when on-call, and maintains the property’s curb appeal and cleanliness. The role requires adherence to company policies and procedures, Fair Housing Laws, OSHA requirements, and safety standards, as well as reporting safety violations. The Maintenance Tech communicates regularly with the Maintenance Supervisor and Property Manager and provides timely, effective customer service to residents. Work may involve other property locations, overnight travel, and diverse weather conditions.

Requirements

High school diploma or equivalent.
At least two years of related experience preferred.
Competency in plumbing, heating and cooling systems, pool care and maintenance, painting, and small appliance repair.
Ability to maintain clear, thorough, and timely communication with supervisors, property management, residents, and vendors.
Ability to provide effective customer service and fulfill commitments to residents.
Reliable means of transportation, a valid Arizona driver’s license, a clean driving record, and personal auto insurance.
Ability to work weekdays, evenings, weekends, and some holidays on a flexible schedule.
Ability to work under diverse weather conditions.
Ability to occasionally travel, including to other property locations or overnight.
Ability to identify and distinguish color.
Ability to walk, stand, and sit for prolonged periods; climb stairs; and frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements.
Ability to lift, carry, push, and/or pull moderate to heavy amounts of weight, including lifting up to 30 pounds at times, and to operate assigned equipment and vehicles.
Ability to communicate verbally and exchange information.

Nice To Haves

At least two years of related experience is preferred.

Responsibilities

Complete general inspections, service requests, apartment turns, maintenance repairs, and pool care as directed by the Maintenance Supervisor and Property Manager.
Complete assigned service requests within 48 hours and organize work orders according to priority, including emergency and non-emergency requests.
Ensure required parts and equipment are available before arriving at a resident’s home and complete work orders efficiently.
Perform maintenance involving plumbing, heating and cooling systems, pool care and maintenance, painting, and small appliance repair.
Complete apartment turns on or before the day prior to the scheduled move-in date, meeting or exceeding company standards.
Follow the Utility and Energy Conservation section of the Policies and Procedures Manual to reduce utility costs.
Inspect, maintain, and repair company vehicles, power equipment, and hand tools.
Respond to emergency calls within fifteen minutes when working on-call.
Maintain the property’s curb appeal and the cleanliness of the property and common areas.
Meet or exceed objectives, including monthly goals established by the Maintenance Supervisor and Property Manager.
Adhere to company policies and procedures, Fair Housing Laws, OSHA requirements, and safety standards; report safety violations to the Maintenance Supervisor and/or Property Manager.
Maintain continuous, detailed communication with the Maintenance Supervisor about maintenance, safety and compliance, curb appeal, work orders, turns, resident concerns, and vendor performance.
Communicate effectively and positively with residents, fulfill commitments related to maintenance requests, and provide appropriate follow-up.
Occasionally travel to other property locations or on overnight trips.