Dispatcher, Maintenance

Vacatia • Kissimmee, FL

9d • Onsite

About The Position

We are seeking a Maintenance Tech Dispatcher to join our resort operations team. In this vital role, you will coordinate daily maintenance activities, communicate with technicians and vendors, and help ensure our resort facilities stay safe, functional, and guest-ready every day. This position requires strong organization, multitasking, and communication skills, and the ability to remain dependable, professional, and calm under pressure. A flexible schedule including evenings, weekends, and holidays is required.

Requirements

• 3+ months of hospitality or maintenance coordination experience required
• Comfortable using Microsoft Office (Word, Excel)
• High school diploma or GED required

Nice To Haves

• Resort or timeshare experience preferred

Responsibilities

• Assign and track maintenance work orders to ensure timely completion
• Coordinate daily and weekly maintenance schedules for the team
• Communicate effectively with technicians, vendors, and leadership
• Monitor progress on open tasks and report delays or issues
• Handle phone and radio communication professionally and efficiently
• Assist with administrative tasks such as signage, labeling, and key management
• Generate and distribute daily maintenance reports
• Support the Facilities Manager and assist with room readiness procedures
• Respond to emergencies and dispatch maintenance support as needed
• Maintain a courteous and professional approach with guests and coworkers

Benefits

• Opportunities for growth and advancement within hospitality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED