Maintenance Team Lead

SMS Holdings • Long Beach, CA

3d • Onsite

About The Position

Block by Block CA employs friendly Ambassadors to enhance public spaces, making them friendlier, safer, and cleaner. With nearly 3,000 employees nationwide, Block by Block offers opportunities for growth where your work can be noticed. Our Mission Statement is: "With pride, we make public spaces friendly and vibrant for the communities we serve." Our rapid growth provides endless opportunities for long-term careers, with 68% of our management team having started in other roles within the company, many as Ambassadors.

Requirements

• Prior managerial/supervisory experience
• Special project/Maintenance background - fixing banners, pressure washers, and operating other machines
• Valid Driver's License
• Open availability encouraged to accommodate the needs of the team
• Customer service + Hospitality
• Ability to drive and operate a vehicle
• Ability to work outdoors in ALL weather conditions
• Must have the physical capacity to traverse continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty minute meal break).
• Must be able to work outdoors in all conditions with provided inclement weather gear.
• Must be able to lift 50 lbs or more when needed.
• Must be able to speak, read, and write the English language in order to create basic reports.
• Basic knowledge of smart phone technology
• Proficient in computer usage and in Microsoft Office products.

Nice To Haves

• High School Diploma or College Preferred

Responsibilities

• Managing shift duties of clean and safe ambassadors while ensuring compliance with all Block by Block standards, best practices, procedures, and policies.
• Being fair and holding the team responsible for completing projects and remaining productive.
• Communicating and leading daily shift briefings while assigning duties and zones, reviewing events, weather, and safety updates to Ambassadors.
• Providing excellent customer service in the BID and towards the team of Ambassadors.
• Providing guidance and direction for the on-street and in the field operations.
• Providing written reports of broken infrastructure, graffiti on private property, and a basic daily report of accomplishments and tasks completed.
• Providing direction and counsel to team members and reporting concerns to the Operations Manager.
• Maintaining a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall Block by Block standards of expected professionalism.
• Traversing continuously during an eight-hour shift, with normal breaks (two fifteen-minute, and one thirty-minute meal break).
• Working outdoors in all conditions with provided inclement weather gear.
• Speaking, reading, and writing the English language in order to create basic reports.
• Proficient computer usage and in Microsoft Office products.
• Lifting 50 lbs or more when needed.

Benefits

• Medical with available FSA and/or HSA
• Dental
• Vision
• Short-Term and Long-Term Disability
• Life
• Accidental Death and Dismemberment
• Critical Illness
• Accident Insurance
• Vacation
• Sick Time and/or PTO (Only where required by local requirements and contract agreements)
• Paid Leave (only where required by law)
• Holidays (only where required by contract agreement)
• Floating Holidays (only where required by contract agreement)
• Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA)
• Jury Duty (only where required by law)
• 401K Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED