Maintenance Supervisor- Central Gardens ($3,000 Sign-on-Bonus) MD.
About The Position
The Maintenance Supervisor provides leadership and oversight for the physical condition, appearance, and operating efficiency of the property. The role helps ensure a safe and attractive living environment, high-quality service, resident satisfaction, and associate engagement. The supervisor oversees timely and high-quality completion of resident service requests, routine and emergency maintenance, preventive work, apartment turnovers, general upkeep, landscaping, and snow removal. The position manages the maintenance department, which may include senior and other maintenance technicians, apprentices, and porters. Supervisory duties include interviewing, hiring, training, assigning and directing work, evaluating performance, recognizing and disciplining associates, and resolving complaints and problems. The supervisor also maintains records, monitors the community and grounds, addresses complex service issues, responds to emergencies, and supports other communities as assigned. The Maintenance Supervisor contributes to annual budget planning, maintains required service contracts, and purchases equipment and supplies within established budgets and policies. The role also delivers training, attends required in-service sessions, and complies with company policies and applicable regulatory requirements.
Requirements
- At least three years of experience as a maintenance technician or other applicable experience.
- High school diploma or GED.
- Extensive knowledge of carpentry, plumbing, electrical work, HVAC, equipment repair, and painting.
- EPA Section 608 Technician Certification, Type II or Universal, or ability to obtain it within 90 days of employment.
- Proficiency using hand and power tools.
- Ability to lead, direct, and motivate others.
- Ability to work in a fast-paced environment, stay organized, follow up, and manage multiple priorities.
- Strong verbal and written communication skills and ability to interact in English with diverse associates, residents, and external agencies.
Nice To Haves
- Prior supervisory experience.
Responsibilities
- Lead and oversee the property's physical condition, appearance, and operational efficiency.
- Ensure resident service requests are completed accurately, promptly, and to a high standard.
- Communicate courteously and effectively with residents, associates, management, and guests; address concerns promptly and professionally.
- Perform or oversee routine, preventive, scheduled, and emergency maintenance repairs and general upkeep; maintain appropriate logs and records.
- Manage, train, and direct maintenance associates, ensuring responsibilities are completed efficiently and on time.
- Oversee apartment turnovers, including repairing, renovating, painting, and cleaning vacant apartments.
- Keep community areas safe, tidy, and free of trash, debris, and animal waste; maintain dumpster areas and prepare dumpsters for pickup.
- Monitor the community and grounds and advise management of areas needing attention.
- Maintain landscaping, including watering flowers, and perform snow removal as needed.
- Follow company policies and procedures and applicable external regulatory requirements.
- Resolve complex or advanced service issues, including sensitive resident communications.
- Contribute to annual budget planning; maintain and renew service contracts and purchase equipment and supplies within budgets and purchasing policies.
- Respond to emergencies in a timely, appropriate, and courteous manner.
- Develop and deliver formal and informal associate training as assigned.
- Attend required in-service training sessions.
- Support other communities as assigned by management.
- Perform other duties as assigned.
- Interview, hire, train, assign and direct work, appraise performance, reward and discipline associates, and address complaints and problems.
Benefits
- Annual performance bonuses
- Paid leave programs
- Dental, health, and vision care plans
- Adoption and surrogacy support
- Flexible work arrangements
- Health advocacy
- Employee Assistance Program (EAP)
- Mental health benefits
- Financial education
- Wellness programs
- Automatic enrollment in the company's 401(k) plan with employer matching contributions
- Tuition reimbursement for job-related courses and certifications
- $3,000 sign-on bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
