Maintenance Supervisor

df2df971-0430-4eb9-94ac-b1709af84c37 • Fairhope, AL

1d • Onsite

About The Position

The Maintenance Supervisor, referred to in the description as the Service Manager, is responsible for the overall maintenance and care of Arbor Gates, a garden-style property with 184 units. The role directs maintenance resources, staff, and vendors; ensures the Maintenance Department operates efficiently and in an organized manner; maintains accurate parts and materials inventory; and keeps the property in first-class physical condition while operating within the department’s budget.

The supervisor leads and schedules service personnel, maintains safety and maintenance records, coordinates preventive maintenance and warranty inspections, tracks departmental expenditures, and oversees property inspections and upkeep. The role also schedules and completes work orders as needed, responds to maintenance emergencies, and ensures property security equipment remains operational. The supervisor may perform Service Technician or Grounds duties when staffing needs require it.

Requirements

• High school diploma or GED, or equivalent requisite experience.
• At least three years of maintenance experience in the multifamily industry or another skilled labor field.
• Advanced knowledge of HVAC, plumbing, electrical work, and general carpentry, including the ability to perform complex repair and installation diagnostics.
• Knowledge of federal and/or local fair housing laws.
• Record-keeping, organization, and supervisory skills.
• Strong knowledge of Microsoft Word, Excel, and Outlook.
• Valid driver’s license and reliable transportation.
• EPA Section 608 Type II Certification.
• Ability to work outdoors in the climate of the property’s region.
• Ability to safely use manual and power tools weighing up to 40 pounds.
• Ability to safely carry, set up, and climb ladders and sections of scaffolding weighing up to 125 pounds and reaching heights of 40 feet.
• Ability to assist with safe transportation and setup of appliances, furniture, building materials, tools, supplies, and equipment weighing up to 250 pounds, using hand trucks and potentially climbing flights of stairs.

Nice To Haves

• One to two years of supervisory experience.
• Yardi experience.
• CPO Certification, depending on the property.

Responsibilities

• Meet with the manager at the beginning and end of each day to review maintenance issues and make-ready status.
• Adhere to and enforce community and company policies and procedures.
• Hire, train, and supervise service personnel; organize schedules for service technicians and groundskeepers; and enforce uniform and nametag standards.
• Check the key log daily, ensure all keys are accounted for, and conduct an end-of-day audit.
• Update the make-ready board and schedule.
• Maintain SDS/OSHA/EPA/Pool logs, communicate changes to safety documentation, keep personnel informed of safety regulations, and hold regular safety meetings.
• Schedule breezeway cleaning and other non-daily tasks.
• Stay current on ADA policies.
• Monitor warranty dates for buildings, appliances, and equipment, and coordinate inspections before warranties expire.
• Perform Service Technician and/or Grounds duties when staffing requirements dictate.
• Maintain records of scheduled equipment maintenance according to manufacturer recommendations and operating manuals.
• Maintain accurate inventories of tools, equipment, parts, and materials.
• Suggest changes to working conditions and equipment use to increase efficiency, and recommend plans to motivate maintenance personnel toward property goals.
• Lead by example and demonstrate professionalism.
• Track service department expenditures and keep operations within budget.
• Inspect common areas daily before 9 a.m., including the office, fitness center, laundry, parking lots, compactor/dumpsters, and models.
• Keep the office and shop clean and orderly.
• Enforce property trash standards, issue trash notices, and reiterate trash, recycling, and cardboard policies during quarterly filter replacement.
• Check irrigation weekly.
• Oversee the trash compactor.
• Maintain the pool during the season and ensure weekend or absence coverage.
• Conduct monthly property car checks and perform required inspections, including monthly breezeway inspections.
• Walk the landscaping and irrigation with contractors monthly.
• Review make-ready conditions with contractors on an ongoing basis.
• Schedule and complete work orders as necessary and ensure the 24-hour response policy is met.
• Respond to maintenance emergencies, coordinate corrective action immediately, and communicate directly with the Community Manager.
• Ensure gated entrances and security service equipment remain operational and properly maintained.

Benefits

• Competitive compensation.
• Benefits package including medical, dental, vision, and other ancillary products.
• Retirement savings 401(k) plan.
• Holiday and vacation package.
• Professional development assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED