Maintenance Supervisor

JLL•Concord, NC

11d•Onsite

About The Position

JLL is seeking an experienced, hands-on Maintenance Supervisor to lead and support maintenance and housekeeping operations during the second shift. This role requires a proactive leader who can work alongside their team while ensuring operational excellence, client satisfaction, and a safe working environment. This position serves as the senior facility management representative on-site during second shift, requiring strong independent decision-making and accountability.

Requirements

Proven supervisory experience managing both maintenance and housekeeping teams
Demonstrated experience using CMMS programs for maintenance management (Maximo preferred)
Experience managing Building Automation Systems (BAS)
Hands-on experience troubleshooting and repairing HVAC systems
Hands-on experience troubleshooting and repairing mechanical equipment
Hands-on experience troubleshooting and repairing electrical systems
Proficient in operating aerial lifts
Proficient in operating mobile lifting equipment
Strong ability to identify safety hazards and knowledge of mitigation strategies
Strong leadership and team management skills
Proven ability to make sound, independent decisions and exercise judgment as the senior facility management presence during second shift hours when the Facilities Manager is not available
Excellent communication and client relations abilities
Detail-oriented with strong organizational skills
Safety-focused mindset with commitment to maintaining a zero-incident workplace
Self-directed with strong accountability and the confidence to handle emergent situations autonomously
Flexible and adaptable to changing priorities and client needs
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Maximo preferred for CMMS programs

Responsibilities

Supervise and support all maintenance activities during second shift, including direct oversight of maintenance personnel
Supervise housekeeping activities and personnel during second shift
Serve as the primary point of contact between the client and JLL during second shift operations
Maintain open communication with the Facilities Manager and first shift JLL employees to ensure seamless operations
Execute and oversee all preventive maintenance (PM) schedules for second shift, ensuring timely completion and accurate entry into the CMMS system
Complete all corrective maintenance and client-requested work orders scheduled for second shift
Perform hands-on troubleshooting and repairs for HVAC systems, mechanical equipment, and electrical systems
Coordinate with the Facilities Manager for any vendor support needed during second shift
Address client concerns, complaints, and opportunities promptly during second shift
Provide regular reports and communication to both the client and Facilities Manager
Coordinate and support all client-requested events
Maintain all maintenance and housekeeping documents up to date and audit-ready at all times
Ensure all employee training remains current and properly documented
Maintain a safety-oriented environment focused on zero accidents and zero injuries
Identify safety hazards and implement appropriate mitigation measures
Maintain inventory of maintenance tools, parts, and housekeeping supplies
Operate and oversee the use of aerial lifts and mobile lifting equipment
Perform other activities as needed by the Facilities Manager related to client service delivery