Maintenance Supervisor - Hotel
About The Position
The Maintenance Supervisor oversees maintenance staff and the installation, troubleshooting, repair, and upkeep of property and equipment. The role ensures daily operational requirements are met to maintain efficiency and exceed customer expectations. The supervisor assigns duties, inspects work, investigates maintenance and equipment complaints, and takes corrective action. The position is responsible for the daily upkeep of property buildings and common areas and may issue supplies and equipment, conduct inventories, screen applicants, train employees, and recommend dismissals. The supervisor performs electrical, heating, plumbing, and other maintenance repairs, and may step in during emergencies or staff shortages. They examine the property for repair and maintenance needs, recommend action to management, and help keep the property clean, orderly, well-manicured, and guest-ready. A valid driver's license may be required depending on the property. The role reports to the Maintenance Manager and General Manager.
Requirements
- High school diploma or GED.
- At least 2 years of maintenance experience.
- Experience with electrical, hydraulic, and other systems.
- Knowledge of general maintenance processes and methods.
- Working knowledge of tools, standard appliances, and devices.
- Manual dexterity and problem-solving skills.
- Good physical condition and strength, and willingness to work overtime.
- Reliable ability to perform routine tasks without supervision.
- Strong attention to detail.
- Customer service and public relations skills.
- Critical thinking and problem-solving skills.
- Ability to manage multiple tasks and priorities, including frequent interruptions.
- Proven leadership abilities.
- Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 75 pounds.
- Ability to sometimes push or pull items such as tables, scaffolds, and air compressors.
- Close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- A valid driver's license may be required, depending on the property.
Responsibilities
- Oversee the maintenance team and ensure daily operational requirements are met.
- Maintain the property, buildings, and common areas.
- Perform electrical, heating, and plumbing repairs, including basic electrical work, HVAC work, and plumbing repairs.
- Assign duties to workers and inspect their work for conformance to standards.
- Investigate complaints about maintenance services and equipment and take corrective action.
- Conduct orientation and in-service training on policies, work procedures, and equipment use and maintenance.
- Perform maintenance duties during emergencies or staff shortages.
- Examine resort property to identify repair, replacement, or maintenance needs and recommend action to management.
- Issue supplies and equipment to workers.
- Ensure the property is clean, orderly, well-manicured, and guest-ready.
- Provide regular and reliable attendance.
- Perform other duties as assigned; assist with functions outside the position when needed.
Benefits
- Eligible full-time roles offer medical, dental, and vision coverage and a 401(k).
- Eligible full-time roles offer paid time off and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
