Maintenance Supervisor

BPG Real Estate Service•Wilmington, DE

14d•Onsite

About The Position

The Maintenance Supervisor plays a critical leadership role in maintaining the operational excellence, appearance, safety, and functionality of our residential community. This hands-on position oversees maintenance operations, supervises maintenance staff and vendors, and ensures residents receive prompt, high-quality service. Reporting directly to the Property Manager, the Maintenance Supervisor helps drive property performance by ensuring the physical asset is maintained to the highest standards.

Requirements

Strong leadership skills with the ability to motivate and manage a team
Excellent organizational, communication, and problem-solving abilities
Ability to thrive in a fast-paced environment while managing multiple priorities
Professional demeanor with a strong customer service mindset
Ability to work independently and make sound decisions
Proficiency with Microsoft Office applications
5+ years of maintenance experience required
High school diploma or equivalent required
OSHA certification required
EPA certification for refrigerant handling required

Nice To Haves

Previous experience as a Maintenance Supervisor or Maintenance Manager preferred
HVAC Universal certification is a plus

Responsibilities

Lead, mentor, train, and supervise maintenance team members
Assist in recruiting and hiring maintenance staff
Schedule maintenance personnel and prioritize daily work orders
Coordinate and oversee vendors and contractors to ensure timely, professional, and cost-effective work
Partner closely with the Property Manager to support operational goals and capital improvement projects
Oversee apartment turns, refurbishments, inspections, and move-in readiness
Maintain the overall curb appeal and physical condition of the property
Ensure all resident service requests are completed promptly and professionally
Conduct regular property walks with the Property Manager
Maintain accurate records for preventive maintenance, inventories, inspections, and MSDA logs
Diagnose and perform HVAC, plumbing, electrical, carpentry, appliance, and general maintenance repairs
Inspect and coordinate maintenance for major building systems including boilers, fire alarms, generators, and heating systems
Complete painting, concrete, masonry, roofing, fencing, and light custodial tasks as needed
Assist with snow removal and emergency response coverage
Promote and maintain a safe work environment
Ensure compliance with OSHA standards and company safety protocols
Participate in rotating on-call emergency coverage, including evenings, weekends, and holidays