Maintenance Supervisor - Luna

Thrive Communities•Seattle, WA

25d•$32 - $34•Onsite

About The Position

The Maintenance Supervisor at Luna leads the maintenance team and performs property maintenance, including unit turns and work orders. The role coordinates with leasing staff and managers, oversees preventive maintenance and property grounds, manages vendors and supply inventory, and ensures work is completed within budget or approved when costs exceed budget. It also includes safety oversight, emergency on-call responsibilities, and providing excellent service to residents. This is a full-time, in-person position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.; after-hours and weekend work may be required as needed. The position requires regular physical work across the property and units, including walking, climbing stairs, navigating uneven surfaces or construction zones, and working indoors and outdoors in all weather. The employee must be able to lift, move, push, or pull up to 150 pounds occasionally, with frequent handling of 25 to 75 pounds. The role also involves periods of desk, computer, phone, and radio work and commuting to locations where support is needed.

Requirements

At least 3 years of experience in property management or equivalent experience demonstrating proficiency.
At least 6 months of supervisor experience with demonstrated strong leadership skills.
Proficiency in unit turns and appliance repair.
Strong understanding of OSHA guidelines, accident prevention measures, and PPE.
Basic computer skills, including the ability to enter data and notes in English into software programs.
Ability to supply own tools.
Ability to respond to after-hours emergencies as needed.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Ability to lift, move, push, or pull up to 150 pounds occasionally, with frequent lifting, pushing, or pulling of 25 to 75 pounds.
Ability to work in person at supported sites and commute to locations where needed.
Ability to be physically present at the property during normal business hours.
Ability to perform physical activities including standing, walking, crawling, bending, stooping, sitting, climbing stairs, and navigating uneven surfaces or construction zones.
Ability to work both indoors and outdoors in all weather conditions.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT) certification.
Certified Pool Operator (CPO) certification.
Prior experience with Yardi or another software system for unit turns and work-order tracking.
Prior experience with warranty work.
A driver’s license may be required for operating a golf cart on the property; the posting also describes operating a vehicle on premises with a valid driver’s license and automobile insurance coverage.

Responsibilities

Oversee and lead maintenance team members.
Perform maintenance tasks, including unit turns and work orders.
Partner with leasing staff and managers to support seamless communication and organization.
Conduct monthly safety meetings and manage OSHA/SDS safety and reporting requirements.
Schedule and perform preventative maintenance.
Maintain the grounds and the professional appearance of the property.
Manage vendors, including landscapers, pest control, and other physical asset vendors, to ensure quality service.
Maintain adequate supply inventory and make purchases in line with the budget.
Manage tasks within budget or seek approval for necessary work that exceeds budget.
Participate in emergency on-call coverage.
Provide excellent customer service and strive to exceed residents’ expectations.
Contribute to a positive team culture and happy resident base.
Perform additional duties as requested by the direct manager, Community Manager, or Regional team member.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Housing discount may be available.
Employer-matched 401(k) retirement plan.
Bonus potential.
Renewal commission eligibility.
$0-premium medical, dental, and vision insurance, effective the first of the month following the start date.
Fully covered long-term disability insurance.
Fully covered life insurance, with supplemental life insurance options.
24/7 Everyday Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.