Maintenance Supervisor - BLOCK C

Greystar Management Services•San Marcos, CA

4d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. This role is for a stabilized 263-unit property in San Marcos, California. The schedule is Monday through Friday, 9 a.m. to 6 p.m., subject to change based on business needs, with weekend availability and on-call coverage required. The position is eligible for a 50% housing discount. The role handles resident service requests and routine maintenance, coordinates apartment make-ready work, maintains the appearance and safety of the community, inspects work by team members and vendors, manages maintenance supplies, and supports budgeting and cost control. It also conducts safety meetings and helps ensure compliance with safety requirements. The position requires 3–5 years of property maintenance supervision experience. A high school diploma, GED, or related experience and training is required, along with experience in property management maintenance, building maintenance, or a related trade. Employees must provide their own hand tools unless prohibited by state law. EPA Type I and II or Universal certification is required if the role involves work on sealed HVAC systems; other certifications may be required by state or local jurisdictions. A valid driver’s license is required to operate a golf cart on the property, if applicable. The work involves standing, walking, or sitting for extended periods; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas; and working indoors and outdoors in all weather conditions. The role may require independently handling weights up to 25 pounds and handling up to 50 pounds with assistance. Local routine travel may be required. Evening, weekend, and holiday on-call work may be required. The posted pay range is $35.00–$38.00 per hour. The position may be eligible for onsite employee bonuses. Benefits described include medical, dental, vision, disability, and life insurance; paid time off; paid holidays; onsite housing discounts; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and optional insurance and legal plans. Benefits are offered to full-time employees.

Requirements

3–5 years of property maintenance supervision experience.
High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm while resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word-processing, spreadsheet, and database management programs to maintain records and prepare information for management.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems to test system pressures or handle refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including taking on-call coverage during evenings, weekends, and holidays.
Ability to meet the physical demands of the role, including extended periods of standing, walking, or sitting; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas; working indoors and outdoors in all weather; and handling up to 25 pounds independently and up to 50 pounds with assistance.

Nice To Haves

EPA certification and CPO certification are preferred.
Lease-up experience and a HappyCo skillset are preferred.
Property management system experience is preferred.

Responsibilities

Complete resident-requested work orders and routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, preparation of punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, exteriors, market-ready units, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members and develop corrective action plans when needed.
Inspect work by contractors, vendors, and service providers to verify that work, materials, and services meet quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures in accordance with the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, keep safety data sheets current and accessible, and stay current on OSHA and other safety requirements to support community compliance.
Provide respectful customer service, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

50% housing discount for this position, subject to applicable terms and availability.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, and 10 sick days for new hires; additional vacation accrues with tenure.
11 paid holidays.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.