Maintenance Supervisor

Avenue5 Residential, LLC•Murray, UT

1d•$31 - $34

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property. The role ensures the property meets Avenue5 policies and standards, complies with local, state, and federal regulations, and follows the company risk management program. The supervisor also helps manage property expenses within budget and provides input for future budgets. The position works with and mentors the maintenance team, oversees service requests and unit turns, performs and coordinates maintenance and preventive maintenance, inspects the property, supports emergency response, and promotes resident satisfaction, safety, cleanliness, and curb appeal. It also involves coordinating with property leadership, residents, suppliers, contractors, and associated agencies.

Requirements

High school diploma or equivalent.
At least three years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Maintain a valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask.
Ability to perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Maintain a professional appearance and comply with the prescribed uniform policy.
Comply with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Work with the maintenance team to ensure daily maintenance tasks, service requests, and unit make-ready standards are completed.
Review and track service-request progress and identify chronic maintenance issues.
Respond to maintenance issues promptly and professionally according to Avenue5 policies and practices.
Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as permitted by state guidelines.
Perform carpentry work, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
Perform preventive maintenance on items and areas including siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Maintain accurate work-order records and verify that orders are completed on time, to company standards, and to residents’ satisfaction.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
Communicate maintenance issues promptly with the maintenance supervisor and property manager.
Promote safety and risk management in accordance with applicable company and government rules and regulations.
Monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation as necessary.
Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and potential residents.
Foster positive, collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
Mentor the maintenance team and promote professional conduct and appearance.
Administer the company risk management program.
Complete special projects assigned by the maintenance supervisor or property manager.
Solicit suppliers and contractors when work is needed and monitor their compliance with company policy.
Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
Walk the property weekly with property leadership to discuss property challenges and operations.
Keep maintenance costs within the allotted property budget and provide input on future budget expenses.
Perform other duties as assigned by property leadership.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
Generous time-off plan.
10 paid holidays, including a community service day and the employee’s birthday.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.