Maintenance Supervisor- Oak Island Accommodations

Towne Family of CompaniesOak Island, NC
Onsite

About The Position

The Maintenance Supervisor is responsible for managing all maintenance office and field personnel, overseeing vendor work and billing, and ensuring the proper scheduling and workload of maintenance staff. This role involves training in-house and field staff, handling issue resolution with property owners and guests, managing employee timecards, and communicating with other departmental heads. The supervisor will also oversee Maintenance workorder charges, track stock and loaner item records, place stock orders, and collaborate with management on the departmental budget to ensure owner and tenant needs are met. A key aspect of this role includes the ability to conduct basic home repairs and assist maintenance technicians in the field with tasks such as troubleshooting, plumbing, carpentry, lock repair, HVAC, pool maintenance, drywall repair, appliance repair, and electrical work.

Requirements

  • 3+ years’ experience managing staff in excess of 5 people.
  • Experience as a maintenance technician or similar role.
  • Individual must be highly organized and self-motivated.
  • Proficient with Microsoft products including Windows, Excel, Word, and Outlook.
  • Valid driver's license and reliable transportation.
  • High School Diploma or equivalent.
  • Excellent time management skills.
  • Team player.
  • Excellent communication skills.

Nice To Haves

  • BS degree in management or another related field.
  • Property maintenance experience preferred.

Responsibilities

  • Hiring responsibility for all maintenance office and field personnel.
  • Oversee vendor work and billing on behalf of owners.
  • Ensure proper scheduling and workload of maintenance field staff.
  • Train in-house staff and organize training for field staff.
  • Handle issue resolution with property owners and guests relating to Maintenance.
  • Manage departmental employee timecards and approvals.
  • Communicate efficiently with other departmental heads.
  • Oversee Maintenance workorder charges.
  • Track and maintain stock and loaner item records.
  • Place stock orders with Purchasing Manager as needed.
  • Work with General Manager and Operations Manager on departmental budget.
  • Work to ensure owners and tenants needs are met and homes are maintained.
  • Conduct basic home repairs and assist the maintenance techs with workorders in the field (i.e. troubleshooting, basic plumbing, carpentry, locks, HVAC, pool, dry wall repair, appliances, electrical, etc).
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