Maintenance Supervisor

Avenue5 Residential • Ogden, UT

1d

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property. The role ensures compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. It also contributes to and adheres to the property budget.

The supervisor works with the maintenance team to complete daily service requests and unit make-readies, tracks work orders and recurring maintenance issues, performs property repairs and preventative maintenance, and inspects grounds, buildings, and amenities for safety and cleanliness. The role oversees or assists with property emergencies, participates in on-call coverage as necessary, and communicates maintenance issues to property leadership. It also supports resident satisfaction, quality unit turns, vendor and contractor compliance, team development, and budget oversight.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Oversee day-to-day maintenance operations and the physical upkeep of the assigned property.
• Ensure property compliance with company policies and standards, applicable regulations, and the company risk management program.
• Contribute to and adhere to the property budget; monitor maintenance costs and provide input for future budgets.
• Work with the maintenance team to complete service requests and meet unit make-ready standards.
• Review and track service requests, identify chronic maintenance issues, and ensure work orders are completed accurately, promptly, and to company standards and resident satisfaction.
• Respond to maintenance issues promptly and professionally.
• Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as allowed by state guidelines.
• Perform carpentry and related repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee or assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the property manager and maintenance supervisor.
• Promote safety and risk management in accordance with applicable rules and regulations.
• Help monitor emergency on-call and after-hours response times and address issues as needed; participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
• Build collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, high-quality unit turns.
• Mentor the maintenance team and promote a professional demeanor and appearance across the team.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is necessary and monitor their compliance with company policy.
• Work with the property manager to ensure team and property compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss property challenges and operations.
• Perform other duties assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED