Maintenance Supervisor - Woodloft

Greystar•Houston, TX

12d•$25 - $32•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interiors, exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role supports resident service requests, apartment preparation for new move-ins, preventative maintenance, service-team and contractor quality, inventory and budget management, safety compliance, and customer service.

Requirements

High school diploma, GED, or related experience and training.
Experience in property-management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law; knowledge and skill in safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and remain calm while resolving customer problems.
Ability to read, write, and communicate effectively in representing company management in a support capacity, serving as a point of contact, and answering questions about departmental operating policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for maintaining records and preparing information for management.
Mathematical skills to perform arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, testing system pressures, or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call evenings, weekends, and holidays.

Nice To Haves

Property-management system experience preferred.

Responsibilities

Complete and assist with resident-requested work orders and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and applicable codes.
Oversee and complete apartment make-ready work, including pre-move-out inspections, maintenance punch lists, vendor scheduling, supply procurement, repair tasks, and inspection of completed work.
Develop and maintain cleanliness and appearance standards for grounds, amenities, building exteriors, market-ready apartments, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and common areas.
Inspect work performed by service-team members and develop corrective action plans as needed.
Inspect contractors’ and vendors’ work, materials, and services to verify compliance with quality standards, scopes, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials and coordinate with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures specified in the Policy and Procedure Manual.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure safety data sheets (MSDS) are current and accessible, and stay current on OSHA and other safety requirements.
Provide respectful and responsive customer service to residents and team members, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.
Work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Travel locally as needed for business meetings, training, or other job responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or no employee medical cost for basic employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.