Safe Alliance - Maintenance Supervisor

Ascend Nonprofit Solutions•Charlotte, NC

About The Position

Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, and child maltreatment by: Using a trauma-informed, client-centered approach to: Perform preventive building maintenance duties including but not limited to painting, wall repairs, installation of approved equipment, minor carpentry and general maintenance. Hire, Train and supervise employees of the maintenance department Assist with negotiating contracts with vendors for execution of maintenance work. Ensure the shelter premises and facilities are kept in clean and hygienic conditions. Implement workspace safety policies and standards. Turn units in a timely manner, so they are "made ready" for new clients to move in. Perform routine plumbing activities including but not limited to replace/repair toilets and faucets. Perform routine electrical repairs including but not limited to changing light bulbs, fluorescent lamps, ballast, receptacles, switches, fixtures, batteries and troubleshooting. Assemble and move furniture, hang pictures and bulletin boards. Maintain grounds and common areas, including lawns, flowerbeds, shrubbery and parking area. Perform basic appliance repairs and preventive maintenance. Participate in staff meetings, trainings and development activities as directed/ Ability to work a rotating on call/after hour schedule for emergency maintenance needs. Prepare building during inclement weather. Perform other duties as directed by Shelter Operation Manager Administration Maintain accurate records Maintain up to date inventory of needed maintenance supplies for shelter operations Adhere to agency procedures concerning Documentation, Critical Incident Reports and Client Satisfaction surveys and participate in the Quality Assurance process Verify accuracy of timesheets and make any needed changes prior to submitting them for approval Read and respond to emails accordingly Stewardship Support agency mission by participating in agency meetings and committees as requested by supervisor Promotes and maintains professional relationships with agency staff, volunteers, and community partners. Professional Development Maintain and develop skills and knowledge by attending training and ensure licensure and certifications are up to date as needed for the job. Other Perform other agency duties as assigned by supervisor Agency Competencies Cultural Competence – cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance; understands oppressions that many clients face in the community; ability to apply self-awareness and self-regulation to manage the influence of personal biases and values Communication/Collaboration – uses effective oral and written communication to clearly convey and receive information and ideas in an engaging manner; demonstrates good listening skills, and invites response and feedback in order to build constructive working relationships with clients, volunteers, other work units and community organizations to meet mutual goals and objectives Continual Learning/Professional Development – participates in continuing education, training and professional conferences focused on best practices to acquire and/or maintain the technical/professional expertise required to do the job effectively, resulting in the most positive client solutions Quality Work Standards – motivated to achieve; sets high standards and well-defined, realistic goals for one's self; displays a high level of effort and commitment towards completing assignments in a timely manner with care and thoroughness, checking work for completeness and accuracy Resiliency – maintains effective performance in stressful environments or when confronted with difficult situations; evaluates conditions to ensure one's own safety and the safety of others; identify and rely upon self-care strategies at home and/or work in order to handle stress in a manner that is acceptable to others and the organization Position Competencies Adaptability Conflict Management Decision Making/Problem Solving Intitaive Teamwork

Requirements

High School Diploma, GED, or Equivalent Experience
10 years of commercial building maintenance experience
3 years in a supervisory role
Employee must have valid drivers license and access to transportation that allows them to meet all job requirements in a timely fashion.
Position may require staff to work outside of the typical work hours as the agency provides services 24/7.
As a condition of employment you must be willing to submit proof of vaccination or submit testing results weekly or as outlined by the agency.
Proof of vaccination status must be provided at hiring and/or upon request by the agency.

Nice To Haves

Ability to work with those that have or are being victimized.

Responsibilities

Perform preventive building maintenance duties including but not limited to painting, wall repairs, installation of approved equipment, minor carpentry and general maintenance.
Hire, Train and supervise employees of the maintenance department
Assist with negotiating contracts with vendors for execution of maintenance work.
Ensure the shelter premises and facilities are kept in clean and hygienic conditions.
Implement workspace safety policies and standards.
Turn units in a timely manner, so they are "made ready" for new clients to move in.
Perform routine plumbing activities including but not limited to replace/repair toilets and faucets.
Perform routine electrical repairs including but not limited to changing light bulbs, fluorescent lamps, ballast, receptacles, switches, fixtures, batteries and troubleshooting.
Assemble and move furniture, hang pictures and bulletin boards.
Maintain grounds and common areas, including lawns, flowerbeds, shrubbery and parking area.
Perform basic appliance repairs and preventive maintenance.
Participate in staff meetings, trainings and development activities as directed/
Ability to work a rotating on call/after hour schedule for emergency maintenance needs.
Prepare building during inclement weather.
Perform other duties as directed by Shelter Operation Manager
Maintain accurate records
Maintain up to date inventory of needed maintenance supplies for shelter operations
Adhere to agency procedures concerning Documentation, Critical Incident Reports and Client Satisfaction surveys and participate in the Quality Assurance process
Verify accuracy of timesheets and make any needed changes prior to submitting them for approval
Read and respond to emails accordingly
Support agency mission by participating in agency meetings and committees as requested by supervisor
Promotes and maintains professional relationships with agency staff, volunteers, and community partners.
Maintain and develop skills and knowledge by attending training and ensure licensure and certifications are up to date as needed for the job.
Perform other agency duties as assigned by supervisor